Hybrid Billing Operations Analyst — Data-Driven Impact

nttlimited; Petaling Jaya; Hybrid; MYR 60,000 - 95,000; Full time

Job summary

NTT DATA in Malaysia is seeking a Senior Associate Billing Operations Analyst to support the accuracy of billing data and optimize related processes. This role acts as a developing subject matter expert and collaborates with cross-functional teams to ensure reliable billing outcomes.

You will audit data from the billing system, implement improvements, and prepare reports that inform management decisions. Hybrid work arrangement supports flexibility while maintaining operational excellence.

Qualifications

• Bachelor's degree in Finance or Accounting or related field.
• Experience auditing data, financial information or systems.
• Familiarity with billing operations and controls.
• Proficient in MS Excel and SQL.

Responsibilities

• Contributes to implementing billing operations to maximize accuracy.
• Audits data sets from the billing system and reports on findings.
• Reconciles financial information and maintains records for accuracy.
• Supports deployment of new billing systems and changes.
• Prepares financial and statistical reports and validates billing transactions.
• Investigates collection matters and coordinates with management.
• Assists with continuous process improvement and automation opportunities.
• Ensures reconciliation and audit controls are completed and issues resolved.

Skills

Data analysis

Auditing

Financial controls

Attention to detail

Stakeholder communication

Education

Bachelor's degree in Finance or Accounting

Tools

MS Excel

SQL

Billing systems

Job description

NTT DATA in Malaysia is seeking a Senior Associate Billing Operations Analyst to support the accuracy of billing data and optimize related processes. This role acts as a developing subject matter expert and collaborates with cross-functional teams to ensure reliable billing outcomes.

You will audit data from the billing system, implement improvements, and prepare reports that inform management decisions. Hybrid work arrangement supports flexibility while maintaining operational excellence.