Executive II

nttlimited; Petaling Jaya; Hybrid; MYR 60,000 - 95,000; Full time

Job summary

NTT DATA in Malaysia is seeking a Senior Associate Billing Operations Analyst to support the accuracy of billing data and optimize related processes. This role acts as a developing subject matter expert and collaborates with cross-functional teams to ensure reliable billing outcomes.

You will audit data from the billing system, implement improvements, and prepare reports that inform management decisions. Hybrid work arrangement supports flexibility while maintaining operational excellence.

Qualifications

• Bachelor's degree in Finance or Accounting or related field.
• Experience auditing data, financial information or systems.
• Familiarity with billing operations and controls.
• Proficient in MS Excel and SQL.

Responsibilities

• Contributes to implementing billing operations to maximize accuracy.
• Audits data sets from the billing system and reports on findings.
• Reconciles financial information and maintains records for accuracy.
• Supports deployment of new billing systems and changes.
• Prepares financial and statistical reports and validates billing transactions.
• Investigates collection matters and coordinates with management.
• Assists with continuous process improvement and automation opportunities.
• Ensures reconciliation and audit controls are completed and issues resolved.

Skills

Data analysis

Auditing

Financial controls

Attention to detail

Stakeholder communication

Education

Bachelor's degree in Finance or Accounting

Tools

MS Excel

SQL

Billing systems

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Associate Billing Operations Analyst is a developing subject matter expert, responsible for supporting with analyzing the accuracy of data related to the billing process.

This role is responsible for auditing data sets extracted from the billing system and is accountable for optimizing, implementing and reporting on all billing activities.

Key responsibilities

• Contributes to the implementation billing operations to maximize effectiveness and accuracy.
• Contributes to the improvement to the billing operations processes and procedures and implements approved recommendations.
• Reconciles financial information, files and records to ensure the availability and accuracy of the information.
• Implements written policies and procedures that govern billing operations.
• Proactively supports the implementation of new billing systems and/or integration of changes to existing billing system.
• Assisting with preparing financial and statistical reports and validates billing transactions on the billing system.
• Investigates and analyzes any collection matters raised by management.
• Proactively processes new billing files and failed billing files.
• Coordinates with various internal groups and resolves all current issues and documents all billing system enhancement requests.
• Proactively supports continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities.
• Ensures all operational reconciliation and audit control processes are complete, managing any errors through to resolution.
• Performs any other relevant billing operations task as requested by management.

Knowledge, Skills and Attributes

• Process orientated with an understanding of both financial and operational controls.
• Ability to manipulate large amounts of data and compile detailed reports.
• Analytical skills, as well as planning and organization skills.
• Understanding of accounting principles and billing operations.
• Ability to work under pressure and meet deadlines.
• Ability to prioritize workload in a fast-paced environment.
• Good verbal and written communication skills.
• Ability to produce a high quality of work with meticulous attention to detail.
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
• Ability to utilize key systems and tools related to billing operations.

Academic qualifications and certifications

Bachelor's degree or equivalent in Finance or Accounting or related

Required experience

• Moderate level of demonstrated experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist
• Moderate level of demonstrated experience working with internal and external stakeholders
• Moderate level of demonstrated experience auditing processes, financial information and systems
• Moderate level of demonstrated experience working with the MS Office Suite, including MS Excel and MS Word
• Moderate level of hands‑on billing application knowledge and experience
• Moderate level of demonstrated experience with tools such as SQL

Workplace type

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.