Billing & Collections Specialist — Data Center Ops

Sourceo Pte Ltd; Johor Bahru; On-site; MYR 45,000 - 78,000; Full time

Job summary

DayOne is seeking a Billing & Collection Operations professional to support our global data infrastructure business from Malaysia. You will issue invoices, ensure timely billing, and coordinate with cross-functional teams to confirm billable items.

You will follow up on overdue accounts, handle customer queries, and prepare collection status reports, partnering with the Billing Center Manager and Sales teams to resolve disputes efficiently.

Qualifications

• Diploma in Finance, Accounting, or related field required.
• 1–2 years of billing, AR, collection, or finance operations experience.
• Experience with AR/SAP systems is a plus.
• Strong communication and problem-solving abilities.

Responsibilities

• Issue invoices based on validated charges and ensure accuracy.
• Maintain timely billing and cash flow through follow-ups.
• Coordinate with Sales, Operations, and Billing to confirm billable items.
• Follow up on overdue accounts and prepare status reports.
• Handle customer inquiries and dispute resolutions with the Billing Center.
• Support month-end closing and related reporting.

Skills

Attention to detail

Multitasking

Communication skills

Excel

Education

Diploma in Finance, Accounting, or related field

Tools

SAP systems

AR systems

Job description

DayOne is seeking a Billing & Collection Operations professional to support our global data infrastructure business from Malaysia. You will issue invoices, ensure timely billing, and coordinate with cross-functional teams to confirm billable items.

You will follow up on overdue accounts, handle customer queries, and prepare collection status reports, partnering with the Billing Center Manager and Sales teams to resolve disputes efficiently.