Executive II

NTT MSC Sdn Bhd; Selangor; Hybrid; MYR 67,000 - 100,000; Full time

Job summary

NTT DATA in Malaysia is seeking a Senior Associate Billing Operations Analyst to develop expertise in ensuring data accuracy within the billing process.

The role involves auditing billing data, supporting reconciliation and reporting, and driving process improvements and system changes. A Finance or Accounting degree and MS Office/SQL experience are expected.

Qualifications

• Bachelor's degree or equivalent in Finance or Accounting or related.
• Moderate level of demonstrated experience in Billing Systems Analysis or Billing Operations.
• Experience auditing processes, financial information and systems.
• Experience with MS Office Suite (Excel/Word).
• Experience with SQL or related tools.

Responsibilities

• Contributes to implementing billing operations to maximize accuracy and effectiveness.
• Audits data sets extracted from the billing system to ensure accuracy.
• Reconciles financial information and documents related to billing.
• Supports ongoing process improvement and automation opportunities in billing.
• Prepares financial and statistical reports and validates billing transactions.

Skills

Data manipulation

Analytical thinking

Attention to detail

Communication skills

Prioritization

Work under pressure

Report production

Billing operations

Data analysis

Education

Bachelor's degree in Finance or Accounting

Tools

MS Office (Excel, Word)

Billing systems

SQL

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Associate Billing Operations Analyst is a developing subject matter expert, responsible for supporting with analyzing the accuracy of data related to the billing process.

This role is responsible for auditing data sets extracted from the billing system and is accountable for optimizing, implementing and reporting on all billing activities.

Key responsibilities

• Contributes to the implementation billing operations to maximize effectiveness and accuracy.
• Contributes to the improvement to the billing operations processes and procedures and implements approved recommendations.
• Reconciles financial information, files and records to ensure the availability and accuracy of the information.
• Implements written policies and procedures that govern billing operations.
• Proactively supports the implementation of new billing systems and/or integration of changes to existing billing system.
• Assisting with preparing financial and statistical reports and validates billing transactions on the billing system.
• Investigates and analyzes any collection matters raised by management.
• Proactively processes new billing files and failed billing files.
• Coordinates with various internal groups and resolves all current issues and documents all billing system enhancement requests.
• Proactively supports continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities.
• Ensures all operational reconciliation and audit control processes are complete, managing any errors through to resolution.
• Performs any other relevant billing operations task as requested by management.

Knowledge, Skills and Attributes

• Process orientated with an understanding of both financial and operational controls.
• Ability to manipulate large amounts of data and compile detailed reports.
• Analytical skills, as well as planning and organization skills.
• Understanding of accounting principles and billing operations.
• Ability to work under pressure and meet deadlines.
• Ability to prioritize workload in a fast-paced environment.
• Good verbal and written communication skills.
• Ability to produce a high quality of work with meticulous attention to detail.
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
• Ability to utilize key systems and tools related to billing operations.

Academic qualifications and certifications

• Bachelor's degree or equivalent in Finance or Accounting or related

Required experience

• Moderate level of demonstrated experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist
• Moderate level of demonstrated experience working with internal and external stakeholders

Moderate level of demonstrated experience auditing processes, financial information and systems

Moderate level of demonstrated experience working with the MS Office Suite, including MS Excel and MS Word

Moderate level of hands‑on billing application knowledge and experience

Moderate level of demonstrated experience with tools such as SQL

Workplace type

Hybrid Working

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.