HVAC QA/QC Expert

Private Advertiser; Nilai; On-site; MYR 60,000 - 110,000; Full time

Job summary

Private Advertiser in Malaysia seeks a Lead QA Engineer to oversee quality assurance and quality control across HVAC manufacturing, ensuring ISO 9001 compliance and adherence to IEC standards.

You will manage the full product quality lifecycle—from incoming materials to final inspections, supplier quality, and continuous improvement—working with R&D and engineering and supporting 8D and root-cause analysis.

Qualifications

• Bachelor's degree in mechanical, electrical, manufacturing or related engineering discipline.
• Experience in QA/QC within a manufacturing environment (5–8 years).
• HVAC, air-conditioning, refrigeration, or related manufacturing industries preferred.
• Experience in audits, root cause analysis, and corrective actions.
• Strong knowledge of ISO 9001 and QA activities (IQC/IPQC/OQC).
• Proficiency in Excel; Power BI is an advantage.

Responsibilities

• Lead quality assurance and quality control activities across HVAC manufacturing.
• Implement, maintain, and improve ISO 9001 QMS and quality documentation.
• Participate in internal and external quality audits and close findings.
• Inspect incoming materials and evaluate supplier quality.
• Coordinate supplier corrective actions with procurement.
• Monitor process quality and conduct process audits.
• Perform final product inspections and maintain quality records.
• Control non-conforming products and drive corrective actions.
• Support HVAC performance testing and reliability testing.
• Investigate customer complaints using 8D, 5 Why, and Fishbone diagrams.

Skills

Quality Assurance

ISO 9001

Root Cause Analysis

8D Problem Solving

FMEA

IQC/IPQC/OQC

HVAC Systems

Data Analysis

Excel

Power BI

Education

Bachelor's in Mechanical/Electrical/Manufacturing Engineering

Tools

Microsoft Excel

Power BI

Job description

Lead quality assurance and quality control activities across the HVAC manufacturing operation, ensuring compliance with ISO 9001, customer requirements, applicable IEC standards, and relevant safety and performance requirements. The role covers the full product quality lifecycle, from incoming materials and manufacturing processes through final inspection, customer complaints, product validation, and continuous improvement.

Key responsibilities

• Implement, maintain, and continuously improve the Quality Management System in accordance with ISO 9001 requirements.
• Review and maintain quality procedures, work instructions, inspection standards, control plans, and quality documentation.
• Participate in internal and external quality audits, follow up on findings, and ensure corrective actions are completed.
• Conduct incoming material inspections and evaluate supplier quality performance.
• Coordinate Supplier Corrective Action Requests and work with Procurement and suppliers to resolve material quality issues.
• Monitor manufacturing process quality, conduct process audits, and identify process abnormalities and quality risks.
• Perform and review final product inspections and testing, ensuring inspection records and quality documentation are properly maintained.
• Control non-conforming products and recommend corrective and preventive actions for recurring defects.
• Provide technical expertise in HVAC product structures, components, functions, inspection methods, and testing requirements.
• Support HVAC performance and reliability testing, including cooling and heating performance, airflow, noise, vibration, and temperature-related testing.
• Verify refrigerant system quality requirements, including piping, brazing, leak testing, vacuuming, and refrigerant charging processes.
• Work with R&D and Engineering teams on new product introduction, design validation, and process validation.
• Investigate customer complaints, prepare and follow up on 8D and corrective action reports, and verify action effectiveness.
• Conduct root cause analysis using 5 Why, Fishbone Diagram, and other structured problem-solving methodologies.
• Drive initiatives to reduce defects, scrap, rework, and Cost of Poor Quality.
• Analyse quality data, identify trends and recurring defects, prepare performance reports, and provide technical recommendations to management.
• Support Kaizen and other continuous improvement activities across product and process quality.

What we're looking for

• A talent able to Write, Read, Speak in Mandarin.
• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or a related engineering discipline.
• 5–8 years of relevant experience in Quality Assurance or Quality Control within a manufacturing environment.
• Experience in HVAC, air-conditioning, refrigeration, or related mechanical and electrical manufacturing industries is highly preferred.
• Proven experience managing product quality, manufacturing process quality, and customer quality issues.
• Hands-on experience in quality audits, root cause analysis, and corrective action implementation.
• Strong knowledge of ISO 9001 Quality Management Systems and practical experience in IQC, IPQC, OQC, and quality assurance activities.
• Good understanding of HVAC product structures, components, functions, manufacturing processes, performance, safety, and reliability testing.
• Familiarity with applicable IEC standards and relevant product certification requirements.
• Proficiency in 8D Problem Solving, 5 Why Analysis, Fishbone Diagram, FMEA, SPC, MSA, Control Plans, APQP, and PPAP where applicable.
• Strong analytical, quality data analysis, problem-solving, communication, and cross-functional collaboration skills.
• Proficiency in Microsoft Excel; knowledge of Power BI is an advantage.
• Strong attention to detail, ownership, accountability, and the ability to work independently while providing technical recommendations.