Human Resources Manager, Melia Kuala Lumpur, Malaysia

Meliá Hotels International; Malaysia; On-site; MYR 110,000 - 170,000; Full time

Job summary

Meliá Hotels International is seeking an HR Manager to lead recruitment, training and development across the hotel. You will oversee staff terms, welfare, and reward systems while ensuring compliance with labour laws and keeping a strong employer brand in the market.

The role requires a university degree in HR and experience in large hotels or international groups, with fluency in Bahasa Malaysia and English. A Master’s in HRM is advantageous, and the position is based in Malaysia.

Qualifications

• University degree in human resources or related field.
• Master in HRM is an advantage.

Responsibilities

• Recruit and oversee the hiring process for key positions.
• Provide recruitment data and HR reports to the General Manager and Head Office.
• Develop relationships with local universities to promote employer branding.
• Manage internal communications and timely distribution of information.
• Involve in staffing, terms of employment, absence, redundancies, counselling and welfare.
• Develop and monitor a flexible reward system aligned with market and company values.
• Supervise headcount and plan productivity improvements.
• Conduct annual salary surveys and propose benefits.
• Oversee the design and evaluation of training solutions and in-house programmes.
• Promote a culture of development for high-potential employees.
• Develop and follow up on Development Plans; evaluate progress.
• Manage the Private Medical Insurance scheme information and reporting.
• Prepare and manage budgets for recruitment, training and development.
• Ensure compliance with security, hygiene, and safety regulations.
• Mitigate staffing risks, disputes, union relations, and market challenges.
• Perform other HR tasks as assigned by hotel management.

Skills

Selection

Compensation & Benefit

Training

Development

Work Relations

Labour laws

Union experience

Education

University Degree

Master in HRM would be an advantage

Job description

“The world is yours with Meliá”

Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family.

Are you ready to take the next step in your career with us?

REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process . Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

Responsibilities

• 1. To recruit and select all key positions and to oversee and manage recruitment, selection and the hiring process of staff in order to fill successfully the vacancies.
• 2. Provides recruitment and general staff information, statistics and Human Resources Reports for the General Manager and Head Office.
• 3. To manage all kinds of resourcing channels and maintain good relationship with local university/college to promote the hotel employer brand awareness.
• 4. To manage the internal communication system and distribute the company’s information to the team properly and timely.
• 5. Have direct involvement in service provision within the following functional areas: Discipline, staffing matters, terms and conditions of employment, absence, redundancies, counselling and welfare.
• 6. Responsibility for developing, implementing, monitoring and updating a flexible reward system for employees, ensuring that it is competitive with comparable hotel organisations and supports the Company’s mission and values.
• 7. Supervise the headcount within the organization in line with the business requirement and manning budget. Work out a feasible plan to improve the work productivity to ensure a high performance structure in place.
• 8. Carry out annual salary survey to ensure the salary scale competitive in the market and do necessary proposal in terms of the benefit scheme.
• 9. Oversee the design and evaluation of training solutions to organisational, departmental and individual problems and needs using internal and external training resources, and contribute to the development of in-house training programmes.
• 10. To promote a culture of Development in the Hotel for all the employees with High Potential.
• 11. Oversee the design, follow-up and evaluation of the Development Plans.
• 12. Responsibility for the Company’s Private Medical Insurance Scheme including the production and design of information and reports as requested.
• 13. To prepare and manage budgets for recruitment, training and development.
• 14. Watch over the legal dispositions and regulations about security and hygiene of the working areas for the purpose of maintaining a safe environment and to avoid accidents.
• 15. To prevent and act appropriately to any risk of staffing issues, disputes, relation with the union, market challenges.
• 16. Other HR tasks assigned by the hotel management.

Education and Training

• University Degree
• Upgrade or Master in Human Resources Management would be an advantage

Languages

• Fluent Bahasa Malaysia and English in speak and write

Specific Knowledge

• Selection
• Compensation & Benefit
• Training
• Development
• Work Relations
• Labour laws
• Union experience

Work Experience in Other Companies (In Case of External Selection)

• 3 years in a similar position in large hotels or international companies.

Work Experience in MHI (In Case of Internal Promotion)

• 2 years in the company in similar position in large hotels.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .

Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.