Human Resources Manager (AnCasa Hotel Kuala Lumpur)

UDA Holdings Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Health and wellness programs

Discounts on resort accommodations and

Dining

Professional development opportunities

Good work-life balance

Job summary

AnCasa Hotel Kuala Lumpur is seeking an experienced Human Resources Manager to oversee all HR functions for the hotel. You will attract, develop and retain talent to deliver exceptional guest experiences in a fast-paced hospitality environment.

Responsibilities include leading recruitment, onboarding, training, compensation and benefits, and employee relations, while ensuring legal compliance and high staff engagement. A Bachelor's in HRM/Business Admin is required; a Master’s is an advantage.

Qualifications

• :

Responsibilities

• Oversee recruitment, onboarding, training & development, compensation & benefits, and employee relations.
• Develop and implement HR strategies aligned with hotel goals.
• Lead talent acquisition to attract hospitality professionals.
• Manage performance appraisal systems and drive improvement initiatives.
• Ensure compliance with local labour laws and company policies.
• Handle disciplinary matters, grievances, and industrial relations professionally.
• Foster a positive working environment and promote employee engagement initiatives.
• Oversee payroll administration and HR reporting.
• Support leadership in organizational development and succession planning.

Skills

Leadership

Team management

Interpersonal skills

Communication

Conflict resolution

Education

Bachelor's degree in HRM/Business Administration or related field

Master's degree (advantage)

Tools

HR systems

Microsoft Office

Job description

We are looking for an experienced Human Resources Manager to join our team at AnCasa Hotel Kuala Lumpur, a leading hotel in the heart of Kuala Lumpur. In this full-time role, you will be responsible for managing all aspects of human resources for our hotel, ensuring we attract, develop and retain the best talent to deliver exceptional guest experiences.

Key responsibilities

Oversee the full spectrum of HR functions including recruitment, onboarding, training & development, compensation & benefits, and employee relations.

Develop and implement HR strategies aligned with hotel business goals.

Lead talent acquisition efforts to attract and retain high-quality hospitality professionals.

Manage performance appraisal systems and drive continuous improvement initiatives.

Ensure compliance with local labour laws and company policies.

Handle disciplinary matters, grievances, and industrial relations professionally.

Foster a positive working environment and promote employee engagement initiatives.

Oversee payroll administration and HR reporting.

Support leadership in organizational development and succession planning.

About you

Bachelor's Degree in Human Resource Management, Business Administration, or related field (Master's Degree is an advantage).

Minimum 5–8 years of HR experience, preferably within the hospitality industry.

Strong knowledge of Malaysian labour laws and HR best practices.

Proven leadership and team management capabilities.

Excellent interpersonal, communication, and conflict resolution skills.

High level of integrity, professionalism, and confidentiality.

Ability to work in a fast-paced, service-oriented environment.

Proficiency in HR systems and Microsoft Office applications.

Comprehensive health and wellness programs.

Opportunities for professional development and career advancement.

Discounts on resort accommodations and dining.

A strong focus on employee wellbeing, promoting a healthy work-life balance.

About us

AnCasa Hotel Kuala Lumpur is a leading hotel in the heart of Kuala Lumpur. We are committed to providing a supportive and rewarding work environment for our employees.