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Moon Palace Group of Restaurants in Kuala Lumpur is seeking an experienced HR leader to manage an expanding F&B business across multiple outlets. You will lead a four-person HR team, ensure compliance with Malaysian regulations, handle foreign worker permits and quota management, and develop policies and training to grow talent.
This role demands hands-on leadership, strong stakeholder communication with outlet managers and frontline staff, and a knack for building scalable processes that
We run six restaurants across KL and Puchong, and are expanding. Different menus, different dining experiences, one HQ team behind all of it. We're a lean 10 to 20 people team, average age 35, and we move fast. No layers of approval, no shadow roles. If you build something here, it goes live.
( More coming soon )
You will be leading an HR team of 4 to manage an expanding F&B business.
You have strong regulatory fluency and operational HR experience, including foreign worker permit and quota management. You are comfortable leading tough conversations, and passionate about build policy that nurtures and retains talent.
You’ll navigate between management priorities, outlet managers’ operational pressure, and frontline staff’s day-to-day concerns. You foster trust across kitchen, floor, and office, where people bring you a problem before it becomes a crisis. You understand each businesses’ unique processes, and adapt how you communicate based on who you're talking to.
Beyond daily operations, you'll spot key people who are ready for more responsibility and build the training and advancement paths to get them there. This role is as much about capacity building as managing staffing. Trilingual fluency (Mandarin, English, Malay to effectively communicate with our diverse client base and stakeholders) is essential; conversational Cantonese is a strong bonus.
If you'd rather manage systems than people, or you're looking for a desk-bound HR role, this isn't it. If you're the person your last workplace's staff quietly went to first - and the one who helped the right people get promoted, you might be.
Lead & supervise HR team and respective outlet management teams to ensure smooth daily operations, including:
Payroll, recruitment, employee relations, and HR Administration.
Foreign worker management, permits, FOMEMA, hostel management, and agency coordination.
Complex disciplinary cases, investigations, and employee relations matters.
Ensure compliance with Employment Act, EPF, SOCSO, EIS, Income Tax, and Immigration regulations.
Lead recruitment plans and talent acquisition strategies across all outlets.
Provide reports, analysis, and recommendations for Management.
Drive process improvements and system enhancements.
Develop and improve policies, SOPs, and Employee Handbook.
Develop manpower planning strategies to support business growth.
Plan and oversee employee engagement programs and company events.
Bachelor's Degree in Human Resource Management, Business Administration, or related field.
Minimum 5 years of HR experience with at least 2–3 years in a supervisory or management role.
Strong knowledge of Malaysian Employment Act, payroll, statutory compliance, and Industrial Relations.
Experience leading an HR team in a multi-outlet environment is preferred.
Excellent leadership, communication, and decision-making skills.
Proficient in HRMS and payroll systems.