Hub Operations Lead — Guest Experience & Safety

MYTODAY SDN BHD

Petaling Jaya

On-site

MYR 47,000 - 78,000

Full time

14 days+

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Job summary

MYTODAY SDN BHD is seeking a Hub Operations Supervisor/Assistant Supervisor to oversee daily hub operations, supervise staff, and ensure excellent customer service, safety, cleanliness, and overall efficiency at the recreational hub in Petaling Jaya.

The role requires a Diploma or Degree in Hospitality, F&B, or Recreation Management, plus a basic understanding of food hygiene. Mandarin fluency is essential for Mandarin-speaking clients; fresh graduates are encouraged to apply.

Qualifications

Diploma or Degree in Hospitality, F&B, Recreation Management or related field.
Basic understanding of food hygiene and safety standards.
Mandarin proficiency to communicate with Mandarin-speaking clients.
Fresh graduates are welcome to apply.

Responsibilities

Oversee daily hub operations and ensure compliance with Quality, Service, and Cleanliness (QSC).
Supervise front desk, registration, payments and enquiries.
Greet guests, handle feedback or complaints, and resolve issues promptly.
Monitor hub facilities for cleanliness and proper functioning.
Assist with organizing and running hub events and social gatherings.