Hub Operations Supervisor / Assistant Supervisor

MYTODAY SDN BHD; Petaling Jaya; On-site; MYR 47,000 - 78,000; Full time

Job summary

MYTODAY SDN BHD is seeking a Hub Operations Supervisor/Assistant Supervisor to oversee daily hub operations, supervise staff, and ensure excellent customer service, safety, cleanliness, and overall efficiency at the recreational hub in Petaling Jaya.

The role requires a Diploma or Degree in Hospitality, F&B, or Recreation Management, plus a basic understanding of food hygiene. Mandarin fluency is essential for Mandarin-speaking clients; fresh graduates are encouraged to apply.

Qualifications

• Diploma or Degree in Hospitality, F&B, Recreation Management or related field.
• Basic understanding of food hygiene and safety standards.
• Mandarin proficiency to communicate with Mandarin-speaking clients.
• Fresh graduates are welcome to apply.

Responsibilities

• Oversee daily hub operations and ensure compliance with Quality, Service, and Cleanliness (QSC).
• Supervise front desk, registration, payments and enquiries.
• Greet guests, handle feedback or complaints, and resolve issues promptly.
• Monitor hub facilities for cleanliness and proper functioning.
• Assist with organizing and running hub events and social gatherings.

Skills

Mandarin

Supervision

Customer service

Hospitality

Safety

Education

Diploma or Degree in Hospitality, F&B, Recreation Management or related field

Job description

Hub Operations Supervisor / Assistant Supervisor

We are looking for a responsible Hub Operations Supervisor/Assistant Supervisor to oversee the daily operations of the recreational hub, including staff supervision, customer service, safety, cleanliness and overall operational efficiency. The successful candidate will work closely with the team to ensure smooth hub operations while delivering an excellent customer experience.

Responsibilities

• Support and oversee daily hub operations to ensure compliance with company standards in Quality, Service, and Cleanliness (QSC).
• Supervise front desk, registration, payments and enquiries.
• Greet guests, handle feedback or complaints, and resolve issues quickly.
• Monitoring the condition, cleanliness and proper functioning of hub facilities and equipment.
• Physically fit and able to perform basic manual tasks, including lifting, carrying, moving materials, and handling goods safely.
• Conduct regular checks and promptly report any damage, defects or maintenance issues.
• Assist with organizing and running hubs events and social gatherings.

Requirements

• Minimum Diploma or Degree in Hospitality, F&B, Recreation Management or a related field.
• Basic understanding of food hygiene and safety standards.
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Prior experience in early childhood education, F&B, or recreational facility would be an added advantage.
• Fresh graduates are encouraged to apply.