HR Shared Services Hub Specialist (Night Shift)

Mettler Toledo AG; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Mettler Toledo AG's HR Shared Services operation in Malaysia is seeking an HR professional to deliver centralized services across the employee lifecycle and contribute to a major HR transformation and the implementation of a new HR system in Petaling Jaya, Malaysia.

You will ensure master data accuracy, support data changes and collaborate on data projects, while preparing documents for employment changes and supporting payroll timelines.

Responsibilities

• Support centralized HR administration across the full employee lifecycle including hiring new joiners into the HR system, pre-boarding, changes to contracts including promotions/salary adjustments, and terminations.
• Ensure employee master data are complete and accurate in our HR system.
• Support mass data changes or uploads.
• Collaborate with HR functions on data projects and initiatives, such as salary benchmark uploads.
• Create, distribute and file documents as per country requirements using the electronic document management system.
• Ensure all transactions align with manuals, SLAs and payroll cut-off dates.
• Serve as a super user for HR system modules and provide first level end-user support.
• Prepare the system to facilitate annual merit increases, training events and performance management.
• Answer employee queries and maintain knowledge base to improve SSC support.
• Support in-country recruiters and hiring managers with interview logistics and job postings.
• Build custom data reports and analyze and interpret data.
• Facilitate feedback surveys and present findings to stakeholders.
• Work with HR SSC colleagues to ensure consistency in service and standards.
• Complete other tasks assigned by the line manager and support team projects.

Job description

As a member of our newly established HR Shared Services operation, you provide a wide range of effective and customer-oriented HR services to employees, managers and HR colleagues. The company has embarked on a profound HR transformation, and you will be a vital contributor to implementing a new HR system and establishing a best-in-class shared service operation. Together with your team colleagues, you actively support the HR function with projects and change initiatives and being engaged in continuous improvement efforts.

Principal Duties and Responsibilities

• Support the effective operation of centralized HR administration throughout the full employee lifecycle including hiring new joiners into the HR system, providing a positive pre-boarding experience, timely processing of changes to existing employment contracts including promotion/salary changes, etc. all the way to supporting terminations.
• Ensure employee master data are complete and accurate in our HR system.
• Support mass data changes or uploads.
• Collaborate with various HR functions on special data projects and initiatives, such as salary benchmark uploads, etc.
• Create, distribute and file documents as a result of employment changes as per country’s requirement, making use of our electronic document management system.
• Ensure all transactions are completed accurately and in accordance with our operational manuals, SLAs as well as payroll cut-off dates.
• Being a super user for our various HR system modules and provide first level support to end users.
• Preparing the system to facilitate key HR processes such as annual merit increase, training events, performance management, etc.
• Answer employee queries and handle employee requests across a broad spectrum of topics, build-up and maintain the related knowledge base to constantly improve the ability of our SSC to support employee queries and requests.
• Support in-country recruiters and hiring managers with arranging interview logistics and job postings.
• Being a champion in building custom data reports as well as analyze and interpret data.
• Facilitate feedback surveys and provide summary findings to relevant stakeholders.
• Work collaboratively with HR SSC colleagues to ensure consistency in service and standards.
• Complete other tasks assigned by the line manager and support the team's projects.