HR Service Specialist - Malaysians only

Businesslist; Kuala Lumpur; Vor Ort; MYR 76.000 - 92.000; Vollzeit

Benefits dieser Stelle

Regional APAC exposure

Zusammenfassung

Businesslist in Kuala Lumpur, Malaysia, is seeking an HR Operations professional to manage and resolve HR enquiries across the employee lifecycle. You will handle cases from initiation through resolution, ensuring SLA adherence and accurate records in HR systems.

The role requires a Bachelor's or Diploma in HR or related field, with at least 1 year of HR operations experience. Familiarity with Workday or ServiceNow is a plus, and you should be adept at stakeholder management and multitasking in

Qualifikationen

• Bachelor's Degree or Diploma in HR, Business Admin, Psychology, or related field.
• Min 1 year of experience in HR Operations/Shared Services/Administration.
• Experience with ERP systems such as Workday or ServiceNow is a plus.
• Experience with HR systems and case management tools is advantageous.
• Strong problem-solving, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.

Aufgaben

• Manage and resolve HR enquiries and employee requests across the employee lifecycle.
• Handle HR cases from initiation through resolution while ensuring service level expectations are met.
• Interpret HR policies and provide guidance to employees and stakeholders.
• Support HR operational excellence through documentation, knowledge management, and process improvement initiatives.
• Collaborate with HR specialists and business partners on escalated or complex cases.
• Maintain accurate records within HR systems and case management platforms.

Kenntnisse

Problem solving

Communication

Stakeholder management

Multitasking

Ausbildung

Bachelor's Degree or Diploma in HR/Related field

Tools

Workday

ServiceNow

Jobbeschreibung

• Manage and resolve HR enquiries and employee requests across the employee lifecycle.
• Handle HR cases from initiation through resolution while ensuring service level expectations are met.
• Interpret HR policies and provide guidance to employees and stakeholders.
• Support HR operational excellence through documentation, knowledge management, and process improvement initiatives.
• Collaborate with HR specialists and business partners on escalated or complex cases.
• Maintain accurate records within HR systems and case management platforms.

The Successful Applicant

• Bachelor's Degree or Diploma in Human Resources, Business Administration, Psychology, or a related field.
• Min 1 year of experience in HR Operations, HR Shared Services, HR Administration, or a related function.
• Experience with ERPs systems such as Workday or ServiceNow is an added advantage
• Experience working with HR systems and case management tools is advantageous.
• Strong problem-solving, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.

What's on Offer

• Competitive salary ranging from MYR 75,600 to MYR 92,400 annually.
• Opportunity to contribute to a newly established role.
• Regional APAC exposure