HR Service Delivery Generalist, APAC

Pall Corporation; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Vision

Shift Allowance

Insurance (spouse and children)

Job summary

Pall Corporation in Malaysia seeks an HR Service Delivery Generalist I to independently resolve HR inquiries and manage cases end-to-end across the employee lifecycle. You will interpret policies, prioritize workload, and collaborate with People Partners and Specialists to handle complex issues in a fast-paced environment.

Ideal candidates have 2–4 years of HR experience, a bachelor’s degree or equivalent, and strong knowledge of HR systems and case management workflows to deliver consistent,

Qualifications

• 2–4 years HR experience or equivalent.
• Bachelor’s degree preferred or equivalent experience.
• Experience supporting multiple HR domains.

Responsibilities

• Independently resolve standard and moderately complex HR inquiries and cases across the employee lifecycle.
• Interpret policies and determine appropriate resolution paths, escalating when needed.
• Own cases end-to-end, ensuring timely, accurate, and consistent outcomes.
• Support regional inquiry queue performance through effective case management and prioritization.
• Identify recurring issues and contribute to process improvement and standardization.
• Contribute to knowledge management, documentation, and workflow improvements.
• Partner with Specialists and People Partners on complex or high-risk scenarios.
• Ability to independently manage HR cases and apply judgment within defined policies.
• Proficiency in HR systems, case management tools, and workflows.
• Strong problem-solving skills and ability to manage multiple priorities.
• Demonstrate ability to deliver consistent, high-quality outcomes in a fast-paced environment.
• 2–4 years of HR experience or equivalent; bachelor’s degree preferred or equivalent experience.

Skills

HR case management

Policy interpretation

Multitasking

Knowledge management

Stakeholder collaboration

HR systems

Education

Bachelor's degree

Tools

HR software

Case management tools

Job description

At Danaher, our work saves lives. And each of us plays a part. Fueled by our culture of continuous improvement, we turn ideas into impact – innovating at the speed of life.

Our 63,000+ associates work across the globe at more than 15 unique businesses within life sciences, diagnostics, and biotechnology.

Are you ready to accelerate your potential and make a real difference? At Danaher, you can build an incredible career at a leading science and technology company, where we’re committed to hiring and developing from within. You’ll thrive in a culture of belonging where you and your unique viewpoint matter.

Learn about the Danaher Business System which makes everything possible.

TheHR Service Delivery Generalist I independently resolves HR inquiries and issues across the employee lifecycle, applying judgment to interpret policies, determine appropriate resolution paths, and deliver consistent outcomes. This role operates across multiple HR domains, owning cases end-to-end while supporting standardized and efficient HR service delivery.

In This Role, You Will:

• Independently resolve standard and moderately complex HR inquiries and cases across the employee lifecycle
• Interpret policies and determine appropriate resolution paths, escalating when needed
• Own cases end-to-end, ensuring timely, accurate, and consistent outcomes
• Support regional inquiry queue performance through effective case management and prioritization
• Identify recurring issues and contribute to process improvement and standardization
• Contribute to knowledge management, documentation, and workflow improvements
• Partner with Specialists and People Partners on complex or high-risk scenarios
• Ability to independently manage HR cases and apply judgment within defined policies
• Proficiency in HR systems, case management tools, and workflows
• Strong problem-solving skills and ability to manage multiple priorities
• Demonstrated ability to deliver consistent, high-quality outcomes in a fast-paced environment
• 2–4 years of HR experience or equivalent; bachelor’s degree preferred or equivalent experience

Danaher offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Pharmaceuticals, Biotechnology & Medical Devices 101-1,000 employees

Pall Corporation provides critical filtration, separation, and purification solutions to meet the demanding needs of a broad spectrum of life sciences and industrial customers around the globe. Across 80 locations and 10,000 people worldwide, we are unified by a singular drive: to solve our customers' biggest fluid management challenges. And in doing so advance health, safety, and environmentally responsible technologies. Together, our Life Sciences and Industrial teams serve a diverse range of customers including biotechnology, pharmaceutical, medical, food and beverage, laboratory, microelectronics, aerospace, fuels, petrochemical, chemical, automotive and power generation industries. Our industry-leading technologies and solutions are at work in countless applications, protecting critical operating assets, improving product quality, safeguarding health, and minimizing emissions and waste.

Pall Corporation established office in Malaysia since 1986, we started addressing the Malaysia market with one Business Unit under commercial sales and marketing. After 36 years, Pall Corporation now operates under two divisions in Malaysia with 7 Business Units and we stand strong with a total of 310 associates. As to date our Finance Shared Services Centre, named Centre of Financial Services (CFS) has the largest team Malaysia. The CFS provides finance and accounting services to our Pall companies around the world. It also provides services to three other Danaher operating companies around the world. This team is continuously growing and expanding.

Pall Corporation provides critical filtration, separation, and purification solutions to meet the demanding needs of a broad spectrum of life sciences and industrial customers around the globe. Across 80 locations and 10,000 people worldwide, we are unified by a singular drive: to solve our customers' biggest fluid management challenges. And in doing so advance health, safety, and environmentally responsible technologies. Together, our Life Sciences and Industrial teams serve a diverse range of customers including biotechnology, pharmaceutical, medical, food and beverage, laboratory, microelectronics, aerospace, fuels, petrochemical, chemical, automotive and power generation industries. Our industry-leading technologies and solutions are at work in countless applications, protecting critical operating assets, improving product quality, safeguarding health, and minimizing emissions and waste.

Pall Corporation established office in Malaysia since 1986, we started addressing the Malaysia market with one Business Unit under commercial sales and marketing. After 36 years, Pall Corporation now operates under two divisions in Malaysia with 7 Business Units and we stand strong with a total of 310 associates. As to date our Finance Shared Services Centre, named Centre of Financial Services (CFS) has the largest team Malaysia. The CFS provides finance and accounting services to our Pall companies around the world. It also provides services to three other Danaher operating companies around the world. This team is continuously growing and expanding.

Perks and benefits Medical Miscellaneous allowance Dental Vision Shift Allowance, Insurance (Spouse and Children),

Researching careers? Find all the information and tips you need on career advice.