HR MANAGER (FOOD & BEVERAGE)

SKYLINE CATERING SDN. BHD.; Kajang; On-site; MYR 112,000 - 167,000; Full time

Job summary

Skyline Catering Sdn. Bhd. is seeking an experienced HR Manager to oversee HR operations across all outlets in Malaysia, ensuring compliance with company policies and local labor laws.

You will manage the employee lifecycle, including recruitment, onboarding, performance reviews and offboarding, and provide day-to-day guidance to outlet managers. This role emphasizes payroll, IR, compliance, engagement and HR analytics to improve efficiency and retention.

Responsibilities

• Oversee HR operations across all outlets, ensuring compliance with company policies and local labor laws.
• Oversee lifecycle for all employees, including recruitment, onboarding, performance reviews and offboarding.
• Provide day-to-day HR support and guidance to outlet managers to resolve operational HR matters effectively.
• Payroll Management: Supervise the full payroll process for all employees, ensuring salaries are processed accurately and on time.
• Ensure adherence to statutory contributions (e.g., EPF, SOCSO, income tax) and regulatory requirements.
• Investigate and resolve any payroll discrepancies in a timely manner.
• Industrial Relations (IR) Management: Handle employee grievances, disciplinary issues and workplace disputes in accordance with labor laws and company policies.
• Manage and oversee any IR matters, including investigations, misconduct cases and disputes with employees.
• Represent the company in IR-related negotiations, conciliations or other legal proceedings.
• Compliance & Employee Relations: Promote a positive and respectful working environment through proactive employee engagement initiatives.
• Lead retention programs and welfare initiatives to enhance staff satisfaction and reduce turnover.
• HR Reporting & Analytics: Track and report key HR metrics such as turnover rate, payroll costs and absenteeism to senior leadership.
• Analyse data and provide strategic recommendations to improve HR processes and operational efficiency across outlets.

Job description

Oversee HR operations across all outlets, ensuring compliance with company policies and local labor laws.

Oversee lifecycle for all employees, including recruitment, onboarding, performance reviews and offboarding.

Provide day-to-day HR support and guidance to outlet managers to resolve operational HR matters effectively.

Payroll Management:

Supervise the full payroll process for all employees, ensuring salaries are processed accurately and on time.

Ensure adherence to statutory contributions (e.g., EPF, SOCSO, income tax) and regulatory requirements.

Investigate and resolve any payroll discrepancies in a timely manner.

Industrial Relations (IR) Management:

Handle employee grievances, disciplinary issues and workplace disputes in accordance with labor laws and company policies.

Manage and oversee any IR matters, including investigations, misconduct cases and disputes with employees.

Represent the company in IR-related negotiations, conciliations or other legal proceedings.

Compliance & Employee Relations:

Promote a positive and respectful working environment through proactive employee engagement initiatives.

Lead retention programs and welfare initiatives to enhance staff satisfaction and reduce turnover.

HR Reporting & Analytics:

Track and report key HR metrics such as turnover rate, payroll costs and absenteeism to senior leadership.

Analyse data and provide strategic recommendations to improve HR processes and operational efficiency across outlets.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have in employee relations?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• How many years of recruitment experience do you have?
• Which of these industries have you worked in?

Restaurants & Cafes (Full Service) 51-100 employees

Founded in 2009, Shenzhen Gan Tang Ming Shan Food Co., Ltd. has grown into one of China's leading restaurant groups, operating over 200 outlets across more than 70 major cities and employing approximately 10,000 people. The company owns renowned brands including TANYU Grilled Fish and Sajiao, supported by a centralized kitchen and large-scale logistics network. Committed to quality, innovation, and customer satisfaction, the group continues to expand internationally, bringing its proven service standards, authentic dining experiences, and career opportunities to new markets.

Founded in 2009, Shenzhen Gan Tang Ming Shan Food Co., Ltd. has grown into one of China's leading restaurant groups, operating over 200 outlets across more than 70 major cities and employing approximately 10,000 people. The company owns renowned brands including TANYU Grilled Fish and Sajiao, supported by a centralized kitchen and large-scale logistics network. Committed to quality, innovation, and customer satisfaction, the group continues to expand internationally, bringing its proven service standards, authentic dining experiences, and career opportunities to new markets.

What can I earn as a Food and Beverage Manager