HR Manager

TT Freight Group Sdn Bhd; Subang Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

TT Freight Group Sdn Bhd is seeking an experienced HR Manager to oversee recruitment, employee relations, performance management, and payroll coordination. The role requires a strong HR leader who can align HR practices with business objectives and ensure regulatory compliance.

The ideal candidate will have extensive HR experience, leadership skills, and the ability to manage multiple priorities across departments, including logistics and operations. This is an on-site position based in Malaysia.

Qualifications

• Candidate must possess at least a Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, Psychology, or related field.
• Minimum 5 years of HR experience, with at least 2 years in a supervisory or managerial role.
• Strong knowledge of Malaysia Employment Act, labour law, disciplinary procedures, and HR best practices.
• Experience in recruitment, employee relations, performance management, HR operations, and payroll coordination.
• Able to handle confidential information professionally.
• Good communication, problem-solving, leadership, and interpersonal skills.
• Able to work independently, manage multiple priorities, and support different departments.
• Proficient in Microsoft Office, especially Excel, Word, and PowerPoint.
• Experience in logistics, warehouse, transportation, or operational industries will be an added advantage.
• Strong leadership and people management skills
• Good knowledge of HR policies and labour law
• Recruitment and interview skills
• Disciplinary handling and employee counselling skills
• Problem-solving and decision-making ability
• Strong communication and negotiation skills
• Good planning, reporting, and analytical skills
• High integrity and confidentiality
• Able to work under pressure and meet deadlines

Responsibilities

• Oversee full spectrum of HR functions including recruitment, employee relations, performance management, disciplinary matters, training and development, HR policy and payroll coordination.
• Support manpower planning, align HR practices with policies and business objectives.
• Manage end-to-end recruitment and onboarding.
• Handle staff complaints, discipline, and employee counselling.
• Oversee attendance, leave, and HR documentation; maintain confidential files.
• Implement performance management processes and KPI tracking.
• Coordinate training programs and ensure training records are maintained.
• Ensure compliance with Malaysia Employment Act and other regulations.
• Assist with payroll coordination and benefits benchmarking.
• Plan employee engagement activities and promote a productive work environment.
• Prepare monthly HR reports and analyze HR data for improvements.

Skills

Communication

Problem solving

Leadership

Interpersonal skills

Planning

Analytical

Confidentiality

Negotiation

Multitasking

Microsoft Office

Education

Diploma or Bachelor's in HRM/HR or related field

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

The HR Manager is responsible for managing the full spectrum of Human Resources functions, including recruitment, employee relations, performance management, disciplinary matters, training and development, HR policy implementation, payroll coordination, employee engagement, and compliance with labour laws.

This role requires a strong HR leader who can support business operations, manage manpower planning, improve employee performance, and ensure that all HR practices are aligned with company policies and business objectives.

Key Responsibilities

1. Recruitment & Manpower Planning

Manage the end-to-end recruitment process, including job posting, candidate screening, interview arrangement, selection, offer preparation, and onboarding.

Work closely with department heads to understand manpower requirements and ensure vacancies are filled within the required timeline.

Monitor recruitment performance, including hiring cost, applicant quality, interview attendance, offer acceptance, and hiring success rate.

2. Employee Relations & Disciplinary Management

Handle employee relations matters professionally, including staff complaints, workplace issues, misconduct cases, attendance issues, and disciplinary actions.

Prepare and issue warning letters, show cause letters, counselling records, domestic inquiry documentation, and other HR-related letters when required.

Ensure all disciplinary actions are handled fairly and in compliance with company policy and Malaysia Employment Act requirements.

3. HR Operations & Administration

Oversee daily HR operations, including attendance management, leave records, employee personal files, confirmation, transfer, resignation, termination, and HR documentation.

Ensure employee records are accurate, updated, and properly maintained.

Support operational departments such as warehouse, logistics, sales, finance, and administration in HR-related matters.

4. Performance Management

Implement and monitor employee performance appraisal, confirmation review, probation review, KPI tracking, and Performance Improvement Plan initiatives.

Work with department managers to identify performance gaps and provide suitable HR solutions.

Support management in developing a performance-driven culture across the company.

5. Training & Development

Identify training needs based on department requirements, employee performance, and company direction.

Coordinate internal and external training programs, onboarding training, compliance training, and employee development activities.

Monitor training effectiveness and maintain proper training records.

6. Policy, Compliance & Labour Law

Review, update, and implement HR policies, employee handbook, SOPs, and company rules and regulations.

Ensure company practices comply with Malaysia Employment Act, Industrial Relations Act, Occupational Safety and Health requirements, and other relevant regulations.

Advise management and department heads on HR compliance and employee management matters.

7. Payroll & Compensation Support

Coordinate with the payroll team or finance department to ensure accurate attendance, overtime, leave, claims, allowances, deductions, and other payroll-related information.

Support salary review, benefits administration, incentive schemes, and compensation benchmarking when required.

8. Employee Engagement & Culture

Plan and support employee engagement activities, company events, welfare initiatives, staff communication, and employee retention programs.

Build positive working relationships between employees, department heads, and management.

Promote company values, discipline, teamwork, and a productive working environment.

9. HR Reporting & Analysis

Prepare monthly HR reports covering recruitment, turnover, attendance, disciplinary cases, manpower status, training, and employee movement.

Analyse HR data and provide recommendations to management for improvement.

Track HR KPIs and ensure HR activities support business goals.

Requirements

Candidate must possess at least a Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, Psychology, or related field.

Minimum 5 years of HR experience, with at least 2 years in a supervisory or managerial role.

Strong knowledge of Malaysia Employment Act, labour law, disciplinary procedures, and HR best practices.

Experience in recruitment, employee relations, performance management, HR operations, and payroll coordination.

Able to handle confidential information professionally.

Good communication, problem-solving, leadership, and interpersonal skills.

Able to work independently, manage multiple priorities, and support different departments.

Proficient in Microsoft Office, especially Excel, Word, and PowerPoint.

Experience in logistics, warehouse, transportation, or operational industries will be an added advantage.

Strong leadership and people management skills

Good knowledge of HR policies and labour law

Recruitment and interview skills

Disciplinary handling and employee counselling skills

Problem-solving and decision-making ability

Strong communication and negotiation skills

Good planning, reporting, and analytical skills

High integrity and confidentiality

Able to work under pressure and meet deadlines

Key Performance Indicators

Recruitment fulfilment rate and hiring timeline

Employee turnover rate

Attendance and disciplinary case reduction

Completion of probation and performance reviews

Training completion and effectiveness

HR documentation accuracy

Employee engagement and retention improvement

Compliance with HR policies and labour law

Your application will include the following questions:

• How many years' experience do you have as a human resources manager?
• How many years of people management experience do you have?
• How many years' experience do you have in Human Resources (HR)?
• How many years of recruitment experience do you have?
• How many years' experience do you have in employee relations?
• How many years of payroll experience do you have?
• How many years' experience do you have in industrial relations & employment law?
• Which of the following languages are you fluent in?

Logistics, Freight & Delivery Services 101-1,000 employees

TT Freight Group is a leading freight forwarding and logistics company, with specialized expertise in international air, land, and sea shipments to major destinations worldwide. We also offer scalable and customizable warehousing and distribution services, tailored to meet the unique needs and delivery requirements of our clients.