HR Manager

International SOS group; Kuala Lumpur; On-site; MYR 108,000 - 132,000; Full time

Job summary

International SOS in Kuala Lumpur seeks a Talent Acquisition and People Management professional to lead sourcing, recruitment and onboarding, ensuring timely hires and a strong candidate experience.

You will design job descriptions, maintain HR compliance, manage payroll and benefits, support training and performance management, and coordinate audits for ISO 9001, ISO 27001 and PCI DSS. Collaborating with managers and regional HR teams, you’ll drive engagement and HRIS updates.

Responsibilities

• Provide effective sourcing and recruitment support to ensure hires within the targeted timeframe.
• Assist the relevant line manager in designing job descriptions and map the relevant competencies.
• Refine and create processes, bringing best practices in recruiting, onboarding and policy adherence.
• Create and maintain employment files and ensure HR compliance during audits (ISO 9001, ISO 27001, PCI DSS).
• Process and manage monthly payroll and oversee benefits programs (medical, life, provident funds).
• Identify training needs and support development programs to enhance employee success.
• Support HR communications, events and keep org charts up to date.
• Oversee health and safety compliance and act as office liaison with landlords.

Skills

Sourcing

Recruitment

Payroll

HRIS

Employee benefits

Performance management

Training

Compliance

Policy development

Tools

SuccessFactors

Payroll system

Job description

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Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 59200

Company: International SOS

Talent Acquisition, People Management and Employee Engagement

• Provide effective sourcing and recruitment support to ensure Aspire hires qualified candidates within the targeted timeframe. Run assessments for vacancies. Collaborates on Employer Brand initiatives.
• Assists the relevant line manager in designing job descriptions for the vacant role and map the relevant competencies.
• Refine and create processes, bringing in best practices in recruiting, hiring and onboarding, creating efficient measurements for tracking and driving continual improvement. Ensure all hiring policies and procedures (i.e. any legal and regulatory requirements) are adhered to. Manage onboarding and offboarding processes including the Company assets supply and collection.
• Create and maintain employment files with all required documentation per local regulations, and ensure HR compliance during internal and external audits, including ISO 9001, ISO 27001, and PCI DSS standards.
• Process and manage the monthly payroll, including all statutory submissions, and oversee employee welfare and benefits systems such as medical insurance, term life insurance, provident funds, and social security contributions, ensuring proper tracking and reporting.
• Process and track absenteeism, recommending actions to improve attendance, while also conducting, recommending, and completing probationary and performance management procedures, including performance improvement plans.
• Manage system updates on all HR-related programs, such as myHR/SuccessFactors, payroll and leave system, etc.
• Identify training needs for business units and individual employees, and facilitate the development of internal and external programs and training initiatives to support employee success.
• Provide guidance and support on developing and delivering employee retention plans.
• Work with Manager to develop and conduct a Performance Improvement Plan for employees who have performance issues. Properly manage involuntary termination processes to comply with any local regulatory requirements. Handle and resolve complex disciplinary issues by conducting thorough and objective investigations. Ensure Managers are trained in all HR policies and procedures that impact them.
• Facilitates the annual performance management process to ensure that employees’ level of performance meets current and future standards through objective setting, mid-year reviews and year-end reviews
• Works with the Regional Compensation & Benefit and/ or HR Director, APMEA Region to ensure proper benefit offers and administration in country.
• Assists in HR Communications and company events
• Ensures that all Org Charts are current and up to date
• Provide support in office relocation and renovation works as required.
• Overseeing health & safety, and act as office building liaison with landlord. Oversee occupational health and safety compliance. Managing workplace safety issues/ complaints.
• Any other job duties as assigned by immediate supervisor / HR Director, APMEA Regio