HR Manager

Kitchen Connections Sdn Bhd; Gelang Patah; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking an experienced HR professional to oversee HR policies, payroll, and full employee lifecycle management across production, kitchen, administrative, and supervisory roles.

The role emphasizes compliance with Malaysian employment laws, high-volume staffing, and coordination with Operations, QA/QC, and Safety teams to maintain a compliant and productive workforce.

Qualifications

• Bachelor's Degree/Diploma in Human Resources, Business Administration, or related field.
• Minimum 5 years of HR experience, preferably in food manufacturing, catering, F&B, or production environments.
• Strong knowledge of Malaysian employment laws and statutory requirements.
• Experience in payroll, attendance, overtime, recruitment, employee relations, and disciplinary procedures.
• Experience managing workers and high-volume manpower is an advantage.

Responsibilities

• Develop, implement, and maintain HR policies, procedures, and SOPs.
• Provide HR advice and support to management and department heads.
• Manage the full employee lifecycle from recruitment to resignation/termination.
• Maintain accurate and confidential employee records.
• Monitor manpower requirements and workforce planning.
• Manage recruitment for production, kitchen, administrative, and supervisory positions.
• Conduct interviews and coordinate the selection and onboarding process.
• Ensure sufficient manpower to support daily production and operational requirements.
• Monitor staff turnover, absenteeism, and manpower shortages.
• Oversee monthly payroll processing, including salary, allowances, overtime, deductions, and statutory contributions.
• Monitor attendance, leave, lateness, absenteeism, and overtime.
• Ensure accurate and timely payroll processing.
• Review payroll reports and resolve payroll discrepancies.
• Manage the company's HR/payroll/attendance system.
• Handle employee grievances, complaints, and workplace conflicts.
• Manage disciplinary matters and conduct investigations where required.
• Prepare show-cause letters, warning letters, and other disciplinary documentation.
• Advise management and HODs on appropriate disciplinary actions.
• Promote a positive and professional working environment.
• Identify training needs for employees.
• Organise internal and external training programmes.
• Maintain employee training records and certificates.
• Coordinate food handling, food safety, hygiene, safety, and other mandatory training.
• Manage applicable HRD Corp training and claims.
• Ensure employees comply with food hygiene, grooming, uniform, and personal hygiene requirements.
• Coordinate food handler training and related certification requirements.
• Support compliance with food safety systems such as HACCP, GMP, or other applicable standards.
• Maintain HR documentation required for customer, CSR, food safety, and internal audits.
• Work closely with Operations, QA/QC, and Safety teams on employee compliance matters.
• Ensure compliance with Malaysian employment legislation and regulations.
• Manage statutory contributions and submissions, including EPF, SOCSO/PERKESO, EIS, and PCB.
• Monitor compliance with working hours, overtime, rest days, public holidays, leave, and other employment requirements.
• Keep HR policies and practices updated according to changes in legislation.
• Manage employee performance appraisal processes.
• Monitor employee performance and recommend improvement actions.
• Support salary reviews, promotions, and succession planning.
• Manage employee benefits, insurance, welfare, and staff facilities.
• Organise employee engagement activities and company events.
• Address employee welfare concerns and promote a healthy working environment.
• Prepare monthly HR reports for management, including: Headcount, Staff turnover, Attendance and absenteeism, Overtime, Payroll, Recruitment, Training, Disciplinary cases, Prepare HR documents for internal, customer, CSR, ISO, and statutory audits.
• Ensure HR records are properly maintained and readily available for audit purposes.

Skills

HR management

Payroll

Recruitment

Employee relations

Compliance

Training & development

MS Office/HRIS

Education

Bachelor's degree / Diploma in HR or related field

Tools

HRIS / payroll systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Develop, implement, and maintain HR policies, procedures, and SOPs.
• Provide HR advice and support to management and department heads.
• Manage the full employee lifecycle from recruitment to resignation/termination.
• Maintain accurate and confidential employee records.
• Monitor manpower requirements and workforce planning.

Recruitment & Staffing

• Manage recruitment for production, kitchen, administrative, and supervisory positions.
• Conduct interviews and coordinate the selection and onboarding process.
• Ensure sufficient manpower to support daily production and operational requirements.
• Monitor staff turnover, absenteeism, and manpower shortages.
• Oversee monthly payroll processing, including salary, allowances, overtime, deductions, and statutory contributions.
• Monitor attendance, leave, lateness, absenteeism, and overtime.
• Ensure accurate and timely payroll processing.
• Review payroll reports and resolve payroll discrepancies.
• Manage the company's HR/payroll/attendance system.

Employee Relations & Discipline

• Handle employee grievances, complaints, and workplace conflicts.
• Manage disciplinary matters and conduct investigations where required.
• Prepare show-cause letters, warning letters, and other disciplinary documentation.
• Advise management and HODs on appropriate disciplinary actions.
• Promote a positive and professional working environment.

Training & Development

• Identify training needs for employees.
• Organise internal and external training programmes.
• Maintain employee training records and certificates.
• Coordinate food handling, food safety, hygiene, safety, and other mandatory training.
• Manage applicable HRD Corp training and claims.

Food Industry Compliance

• Ensure employees comply with food hygiene, grooming, uniform, and personal hygiene requirements.
• Coordinate food handler training and related certification requirements.
• Support compliance with food safety systems such as HACCP, GMP, or other applicable standards.
• Maintain HR documentation required for customer, CSR, food safety, and internal audits.
• Work closely with Operations, QA/QC, and Safety teams on employee compliance matters.

Statutory & Legal Compliance

• Ensure compliance with Malaysian employment legislation and regulations.
• Manage statutory contributions and submissions, including EPF, SOCSO/PERKESO, EIS, and PCB.
• Monitor compliance with working hours, overtime, rest days, public holidays, leave, and other employment requirements.
• Keep HR policies and practices updated according to changes in legislation.

Performance Management

• Manage employee performance appraisal processes.
• Monitor employee performance and recommend improvement actions.
• Support salary reviews, promotions, and succession planning.

Employee Welfare

• Manage employee benefits, insurance, welfare, and staff facilities.
• Organise employee engagement activities and company events.
• Address employee welfare concerns and promote a healthy working environment.

HR Reporting & Audit

• Prepare monthly HR reports for management, including:
• Headcount
• Staff turnover
• Attendance and absenteeism
• Overtime
• Payroll
• Recruitment
• Training
• Disciplinary cases
• Prepare HR documents for internal, customer, CSR, ISO, and statutory audits.
• Ensure HR records are properly maintained and readily available for audit purposes.

Job Requirements

• Bachelor's Degree/Diploma in Human Resources, Business Administration, or related field.
• Minimum 5 years of HR experience, preferably in food manufacturing, catering, F&B, or production environments.
• Strong knowledge of Malaysian employment laws and statutory requirements.
• Experience in payroll, attendance, overtime, recruitment, employee relations, and disciplinary procedures.
• Experience managing workers and high-volume manpower is an advantage.
• Good knowledge of Microsoft Office and HR/payroll systems.
• Strong leadership, communication, interpersonal, and problem-solving skills.
• Able to work independently and handle confidential employee information professionally.