HR Intern

SUMMITNEXT TECHNOLOGIES SDN. BHD.; Selangor; On-site; MYR 11,000 - 16,000; Full time

Job summary

SummitNext, a Malaysia-based "Tech Driven CX company" founded by outsourcing experts, is seeking one proactive and responsible HR Intern to join the Human Resources team and provide administrative and operational support. The role focuses on HR administration, attendance and leave, recruitment support, onboarding, and employee engagement.

The interns will gain practical exposure to HR operations, recruitment and onboarding, employee relations and HRIS administration, with start date immediate

Qualifications

• Basic understanding of HR processes.
• Good written and spoken English.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• HR Administration including maintaining employee records and filing HR documents.
• Attendance & Leave Administration and reporting.
• Recruitment support and onboarding documentation.
• Employee onboarding, offboarding and HRIS updates.
• General employee support and handling queries with confidentiality.
• Organising employee activities and team-building events.
• Providing administrative support and assisting HR projects.

Skills

HR processes understanding

English proficiency

multi-tasking

team support

Tools

HRIS

Job description

We are looking for one proactive and responsible HR Interns to join the Human Resources team and provide administrative and operational support.

The HR Interns will work closely with the HR team to support daily HR activities, employee documentation, recruitment, onboarding, attendance, leave administration and other HR-related tasks.

The role is particularly intended to provide additional team support during the HR team's temporary manpower requirements.

Key Responsibilities

1. HR Administration

• Assist with maintaining and updating employee records.
• Prepare, organise and file HR documents.
• Assist with preparation of HR letters and employee documentation.
• Ensure HR records are complete and properly maintained.
• Support scanning, filing and document control activities.

2. Attendance & Leave Administration

• Assist in checking employee attendance records.
• Support leave administration and documentation.
• Follow up with employees on missing or incomplete supporting documents.
• Assist the HR team with attendance-related reports and follow-ups.

3. Recruitment Support

• Assist with recruitment documentation and follow-ups.
• Support pre-employment and onboarding documentation.

4. Employee Onboarding & Offboarding

• Assist with preparing onboarding documents.
• Support new employee documentation and HRIS updates.
• Assist with employee exit and clearance documentation.
• Ensure required documents are properly filed and recorded.

5. Employee Support

• Assist the HR team in responding to general employee queries.
• Follow up on outstanding HR requests and documentation.
• Escalate employee matters to the appropriate HR team member when required.
• Maintain confidentiality of employee information.

6. Engagement

• Assist HR in organising employee activities, celebrations, recognition programmes and team-building events.

7. General HR Support

• Provide administrative support to the HR team.
• Assist with HR projects, employee engagement activities and internal communications.
• Support audits and documentation exercises.
• Perform other HR-related duties assigned by the HR Manager.

Preferred Skills

• Basic understanding of HR processes.
• Familiarity with HRIS systems is an advantage.
• Good written and spoken English.
• Ability to manage multiple tasks and meet deadlines.
• Positive attitude and willingness to support the HR team.

The interns will gain practical exposure to:

• HR Operations
• Recruitment & Onboarding
• Employee Relations
• Attendance & Leave Administration
• Payroll Support
• HR Documentation
• HRIS Administration
• Employee Engagement
• BPO HR Operations

Performance Expectations

The HR Intern is expected to:

• Complete assigned tasks accurately and within the required timeline.
• Maintain confidentiality of employee information.
• Demonstrate professionalism when dealing with employees.
• Maintain proper documentation and filing.
• Communicate promptly with the HR team regarding any issues or pending tasks.
• Demonstrate willingness to learn and take initiative.
  

Reporting To: Senior HR Manager / HR Team
Working Hours: 9:00 a.m. – 6:30 p.m., Monday – Friday
Start Date: Immediate start required (September intake)

SummitNext, a Malaysia-based "Tech Driven CX company" founded by outsourcing experts. Delivers CX for clients, big or small, with cost-effective solutions. Our innovative tech and training programs bridge the CX talent gap.

SummitNext, a Malaysia-based "Tech Driven CX company" founded by outsourcing experts. Delivers CX for clients, big or small, with cost-effective solutions. Our innovative tech and training programs bridge the CX talent gap.