HR Administrator, Mobility

Carsome; Selangor; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Annual Leave

Medical and Hospitalisation Leave

Job summary

Carsome is seeking an experienced HR Mobility professional in Malaysia to manage the full Employment Pass lifecycle, from initial application to renewal and cancellation, ensuring regulatory compliance.

You will advise hiring managers and employees on visa requirements, prepare documentation, and maintain meticulous records while liaising with government agencies. A strong emphasis on data privacy and efficiency is required.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 4-6 years of experience in relevant industries.
• Strong knowledge of Malaysia employment regulations, immigration requirements, and HR compliance practices.
• Strong stakeholder management skills with the ability to liaise with employees, hiring managers, government agencies, and external partners.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities while handling confidential employee information.

Responsibilities

• Mobility Responsibilities: Manage the full employment pass lifecycle, from initial application to renewal and cancellation, ensuring compliance with all relevant laws and regulations.
• Provide expert advice and guidance to hiring managers and employees on visa requirements, application procedures, and related immigration matters.
• Prepare and submit all necessary documentation for employment pass applications, renewals, and extensions, ensuring accuracy and completeness.
• Maintain meticulous records of all employment pass applications, approvals, and related correspondence.
• Liaise with government agencies, and other external stakeholders to expedite the processing of employment pass applications.
• Track application statuses and proactively identify and address potential delays or issues.
• Stay abreast of changes in immigration laws and regulations and update internal processes accordingly.
• Develop and maintain up-to-date internal procedures and documentation related to employment pass processing.
• Provide regular reporting on key metrics related to employment pass processing, including application processing times and success rates.
• Proactively identify and implement process improvements to streamline the employment pass process and enhance efficiency.
• Adhere to company policies and procedures, ensuring data privacy and security.

Skills

Stakeholder management

Attention to detail

Organizational skills

HR compliance knowledge

Communication

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

PCMS

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Bachelor's degree in Human Resources, Business Administration, or a related field.

4-6 years of experience in relevant industries.

Strong knowledge of Malaysia employment regulations, immigration requirements, and HR compliance practices.

Strong stakeholder management skills with the ability to liaise with employees, hiring managers, government agencies, and external partners.

Detail-oriented with strong organizational skills and the ability to manage multiple priorities while handling confidential employee information.

Requirement

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• 4-6 years of experience in relevant industries.

• Strong knowledge of Malaysia employment regulations, immigration requirements, and HR compliance practices.

• Strong stakeholder management skills with the ability to liaise with employees, hiring managers, government agencies, and external partners.

• Detail-oriented with strong organizational skills and the ability to manage multiple priorities while handling confidential employee information.

Responsibility

Mobility Responsibilities:

• Manage the full employment pass lifecycle, from initial application to renewal and cancellation, ensuring compliance with all relevant laws and regulations.

• Provide expert advice and guidance to hiring managers and employees on visa requirements, application procedures, and related immigration matters.

• Prepare and submit all necessary documentation for employment pass applications, renewals, and extensions, ensuring accuracy and completeness.

• Maintain meticulous records of all employment pass applications, approvals, and related correspondence.

• Liaise with government agencies, and other external stakeholders to expedite the processing of employment pass applications.

• Track application statuses and proactively identify and address potential delays or issues.

• Stay abreast of changes in immigration laws and regulations and update internal processes accordingly.

• Develop and maintain up-to-date internal procedures and documentation related to employment pass processing.

• Provide regular reporting on key metrics related to employment pass processing, including application processing times and success rates.

• Proactively identify and implement process improvements to streamline the employment pass process and enhance efficiency.

• Adhere to company policies and procedures, ensuring data privacy and security.

People Operations Responsibilities:

• Manage HR-related tickets and inquiries, providing timely resolutions and support.

• Process employee requests related to HR policies, benefits, and general HR-related matters.

• Maintain accurate and up-to-date employee records in the PCMS.

• Oversee the onboarding and offboarding processes within the PCMS for new joiners and resigning employees.

• Coordinate with various departments to ensure a smooth onboarding experience for new hires, including setting up necessary accounts, equipment, and access.

• Manage exit procedures for resigning employees, including conducting exit interviews and processing final settlements.

• Oversee the administration and maintenance of LHDN stamping, SOCSO claimable items, and employee profile records to ensure accuracy, compliance, and timely processing.

• Ensure all HR documentation such as Employee Profile, LHDN Stamping, SOCSO claimable item is complete, accurate, and compliant with legal and company standards.

• Assist in maintaining HR compliance with company policies and relevant regulations.

• Act as a point of contact for employees regarding HR-related questions or concerns.

• Provide support and guidance to employees on HR policies, procedures, and benefits.

Benefits

• EPF
• SOCSO
• EIS
• Annual Leave
• Medical and Hospitalisation Leave