HR - Admin Assistant

Listen Security; Bayan Lepas; On-site; MYR 50,000 - 73,000; Full time

Job summary

Jora Malaysia is seeking a dedicatedHR focal officer to manage partner HR affairs, recruitment, onboarding, and compliance in Bayan Lepas.

This role covers payroll contributions, employee relations, system governance, budgeting support, and cross‑functional coordination to keep operations aligned and compliant. You will act as a liaison across departments, handle documentation, and ensure timely, accurate HR processes for partner accounts.

Responsibilities

• Focal officer for Partners HR affairs.
• Recruitment and onboarding for local guards for partner accounts.
• Ensure timely submission of statutory contributions (EPF, SOCSO, EIS, HRD Levy, LHDN) for partners accounts.
• Prepare confirmation letters, increments, warnings, suspensions and termination letters.
• Handle resignations and process final settlement.
• Assist employee relations and grievance handling for local staff.
• Administrative support for operation team, handle inquiries and correspondence.
• System & Process Management, monitor key systems, maintain databases, implement new procedures.
• Support financial processes, budgets, tracking expenses, processing payments, and maintaining financial records.
• Coordination & Communication, liaise between departments and external partners, resolve issues and coordinate with cross-functional teams.
• Data & Reporting, maintain documentation, prepare reports on operational performance and finances, conduct audits for accuracy and compliance.
• Issue Resolution, troubleshoot and resolve operational issues, system errors, and user-reported incidents.
• Focal officer for office inventory management.
• Relief staff for vacant positions until filled substantively.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• 1. Focal officer for Partners HR affairs.
• 2. Handle end-to-end recruitment and onboarding for local guard (KDN Vetting, CSG, Biodata, Uniform, Offer letter, Employment contract) for partner's account.
• 3. Ensure timely submission of statutory contributions (EPF, SOCSO, EIS, HRD Levy, LHDN) for partners accounts.
• 4. Prepare confirmation letters, increment, warning, suspension, and termination letters.
• 5. Handle resignations and process final settlement (gratuity, unused leave, last salary).
• 6. Assisting employee relations and grievance handling for local staff.
• 7. Administrative Support for operation team, handle general office tasks like answering inquiries, managing correspondence
• 8. System & Process Management, monitor and maintain the performance of key systems, manage databases, implement new procedures, and ensure operational policies are followed.
• 9. Support financial processes, such as preparing budgets, tracking expenses, processing payments, and maintaining financial records.
• 10. Coordination & Communication, act as a liaison between departments and external partners, facilitate communication to resolve issues, and coordinate with cross-functional teams for operational alignment.
• 11. Data & Reporting, create and maintain comprehensive documentation, prepare reports on operational performance and finances, and conduct audits to ensure accuracy and compliance.
• 12. Issue Resolution, troubleshoot and resolve operational issues, system errors, and user-reported incidents to maintain business continuity.
• 13. Focal officer for office inventory management.
• 14. Relief staff for any substantive occupant in a vacant position until it is filled substantively.