Housekeeping Supervisor

Genting Malaysia Bhd; Genting Highlands; On-site; MYR 42,000 - 64,000; Full time

Job summary

Genting Malaysia Berhad in Genting Highlands is seeking a Housekeeping Supervisor to oversee guest suites and breakfast operations, ensure safety procedures, and guide the housekeeping team. The role emphasizes leadership, operational discipline, and service excellence in a resort setting.

The ideal candidate will have strong leadership, bilingual communication in English and Bahasa Malaysia, and prior housekeeping experience with the ability to train staff and handle guest concerns.

Qualifications

• Minimum formal qualification with relevant housekeeping experience.
• Strong leadership and communication skills essential.
• Ability to train staff and write reports.
• Proficiency in English and Bahasa Malaysia is preferred.

Responsibilities

• Inspect guest suites and breakfast operations for quality.
• Counsel and guide employees as needed.
• Resolve guest complaints and handle general office duties.
• Ensure staff know security and fire procedures and responsibilities.

Skills

Leadership

Communication

Training

Report writing

Teamwork

Education

PMR with 4+ years housekeeping experience

SPM with 2+ years housekeeping experience

Hotel Mgmt certificate/diploma

Job description

Housekeeping Supervisor# Careers## Housekeeping SupervisorApply: Genting Highlands: Full time: Posted Today: End Date: November 22, 2026 (29 days left to apply): JR68**Company:**RWB Genting Malaysia Berhad**Opportunities are endless and there's always something new to explore and learn with every step of your journey at Genting Group****Job Description**• Inspecting in guest suites and breakfast operations• Conduct counseling for employee when necessary• Resolving guest complaints, general office duties• Ensures that housekeeping staff are fully conversant with security and fire procedures and are aware of their specific responsibilities **Job Requirement**• Minimum PMR with 4 years' experience or SPM qualification with 2 years' experience in Housekeeping Operations• Certificate / Diploma holder in Hotel Management with 1 year working experience in Housekeeping Operations is encouraged to apply• Good communication skills and positive attitude towards teamwork• Able to train new staff and do report writing• Strong leadership qualities and able to work independently• Good command of spoken and written English and Bahasa Malaysia