Housekeeping Supervisor — Elevate Guest Experience

Hyatt Regency; Kuantan; On-site; MYR 33,480 - 50,220; Full time

Job summary

Hyatt Regency is looking for an Assistant Housekeeping Manager to enhance guest satisfaction and assist in the efficient running of the housekeeping department. This mid-senior level role involves managing team performance, training staff, and aligning operations with Hyatt's recognized standards in hospitality. Candidates should have a background in hospitality management and relevant managerial experience in housekeeping roles within larger hotels.

Qualifications

• Minimum 2 years of experience in Housekeeping as Assistant Manager or Team Leader.
• Experience in a larger hotel is preferred.
• Refined verbal and written communication skills.

Responsibilities

• Assist in managing the housekeeping department and ensure maximum guest satisfaction.
• Conduct audits and provide training to team members.
• Align operations with Hyatt's standards.

Skills

Customer service

Communication

Leadership

Problem-solving

Coaching skills

Education

Degree or Diploma in Hospitality or Tourism Management

Job description

Hyatt Regency is looking for an Assistant Housekeeping Manager to enhance guest satisfaction and assist in the efficient running of the housekeeping department. This mid-senior level role involves managing team performance, training staff, and aligning operations with Hyatt's recognized standards in hospitality. Candidates should have a background in hospitality management and relevant managerial experience in housekeeping roles within larger hotels.