HOUSEKEEPING SUPERVISOR

Ixora Hotel Penang; Seberang Perai; On-site; MYR 39,000 - 61,000; Full time

Job summary

Ixora Hotel Penang invites a dedicated Housekeeping Supervisor to oversee cleanliness and standards across guest rooms and public areas in Perai, Penang.

You will lead, train, and supervise housekeeping staff, schedule deep cleans, monitor supplies, and coordinate with Engineering and Security to ensure safety and readiness. This role requires strong attention to detail, leadership, and the ability to work under pressure, including shifts and weekends.

Qualifications

• Strong attention to detail and cleanliness standards.
• Good leadership and team management skills.
• Ability to work independently and under pressure.
• Positive attitude and good communication skills.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Supervise cleaning of guest rooms and public areas to meet hotel standards.
• Inspect rooms and ensure readiness for guest arrival.
• Schedule deep cleaning (carpets, chandeliers, public areas).
• Monitor housekeeping supplies, linen, and equipment.
• Coordinate with Engineering and Security for maintenance and safety.
• Lead, train, and guide housekeeping staff.
• Ensure staff grooming, performance, and productivity.
• Handle lost & found items and daily reports.

Skills

Attention to detail

Leadership

Communication

Pressure tolerance

Shift work

Job description

We are looking for a dedicated and detail-oriented Housekeeping Supervisor to ensure cleanliness, maintenance, and high standards across guest rooms and public areas.

Key Responsibilities:

Supervise cleaning of guest rooms and public areas to meet hotel standards

Inspect rooms and ensure readiness for guest arrival

Schedule deep cleaning (carpets, chandeliers, public areas)

Monitor housekeeping supplies, linen, and equipment

Coordinate with Engineering and Security for maintenance and safety

Lead, train, and guide housekeeping staff

Ensure staff grooming, performance, and productivity

Handle lost & found items and daily reports

Requirements:

Strong attention to detail and cleanliness standards

Good leadership and team management skills

Ability to work independently and under pressure

Positive attitude and good communication skills

Willing to work shifts, weekends, and public holidays

The Ixora Hotel is a new leading business class hotel in mainland Penang with trendy concept. Located just next to Megamall Penang at Jalan Baru, Bandar Perai Jaya, Ixora Hotel offers 326 well-equiped rooms to meet business to leisure travel needs. Our Conference and Events consist of 5 meeting rooms, 1 press room and Grand Ballroom - the largest banquet hall in mainland Penang.

Product & Services

A 5-minute walk from Megamall Penang, the modern Ixora Hotel in Perai offers stylish air-conditioned rooms with free Wi-Fi. It has free parking, a restaurant and 24-hour concierge services. Ixora Hotel is a 15-minute drive from Prai and Bukit Tengah Industrial Parks. Georgetown and Bayan Lepas International Airport are within a 40-minute drive from the hotel. Decorated in warm colours, the spacious rooms are equipped with a flat-screen cable/satellite TV and a seating area. A minibar, work desk and hairdryer are also included in all rooms. Largest pillarless Grand Ballroom in Perai, Penang, equiped with advanced AV system, can service 800 pax round table setup with comfort. 5 meeting rooms and press room can meet all your function needs. The hotel also provides a business centre and laundry services. The on-site restaurant serves a daily buffet breakfast and international dishes. In-room dining is possible with room service.