ASSISTANT EXECUTIVE HOUSEKEEPER

Ixora Hotel Penang; Seberang Perai; On-site; MYR 67,000 - 100,000; Full time

Job summary

The Ixora Hotel Penang is seeking an Assistant Executive Housekeeper to support the Housekeeping Department and uphold high cleanliness, efficiency, and guest satisfaction standards. You will assist in daily operations for rooms and public areas and lead the team to ensure consistent quality.

Located in mainland Penang, Ixora Hotel offers 326 well-equipped rooms, a Grand Ballroom, and multiple meeting spaces.

Qualifications

• Strong leadership and team management skills.
• Good knowledge of housekeeping operations and standards.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Good communication and interpersonal skills.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Assist in managing daily housekeeping operations (rooms & public areas).
• Supervise and lead housekeeping team to maintain cleanliness standards.
• Plan staff schedules, training, and performance reviews.
• Monitor housekeeping supplies, inventory, and cost control.
• Coordinate with Front Office, Engineering, and other departments.
• Ensure rooms are ready, well-maintained, and available for sale.
• Handle guest feedback, complaints, and special requests professionally.
• Maintain reports, SOPs, and departmental records.

Skills

Leadership

Team management

Communication

Interpersonal skills

Detail oriented

Organizational skills

Multitasking

Job description

We are seeking a proactive and experienced Assistant Executive Housekeeper to support the overall management of the Housekeeping Department and ensure high standards of cleanliness, efficiency, and guest satisfaction.

Key Responsibilities:

Assist in managing daily housekeeping operations (rooms & public areas)

Supervise and lead housekeeping team to maintain cleanliness standards

Plan staff schedules, training, and performance reviews

Monitor housekeeping supplies, inventory, and cost control

Coordinate with Front Office, Engineering, and other departments

Ensure rooms are ready, well-maintained, and available for sale

Handle guest feedback, complaints, and special requests professionally

Maintain reports, SOPs, and departmental records

Requirements:

Strong leadership and team management skills

Good knowledge of housekeeping operations and standards

Detail-oriented with strong organizational skills

Ability to manage multiple tasks and meet deadlines

Good communication and interpersonal skills

Willing to work shifts, weekends, and public holidays

Hotel & Accommodation Services 51-100 employees

The Ixora Hotel is a new leading business class hotel in mainland Penang with trendy concept. Located just next to Megamall Penang at Jalan Baru, Bandar Perai Jaya, Ixora Hotel offers 326 well-equiped rooms to meet business to leisure travel needs. Our Conference and Events consist of 5 meeting rooms, 1 press room and Grand Ballroom - the largest banquet hall in mainland Penang.

Product & Services

A 5-minute walk from Megamall Penang, the modern Ixora Hotel in Perai offers stylish air-conditioned rooms with free Wi-Fi. It has free parking, a restaurant and 24-hour concierge services. Ixora Hotel is a 15-minute drive from Prai and Bukit Tengah Industrial Parks. Georgetown and Bayan Lepas International Airport are within a 40-minute drive from the hotel. Decorated in warm colours, the spacious rooms are equipped with a flat-screen cable/satellite TV and a seating area. A minibar, work desk and hairdryer are also included in all rooms. Largest pillarless Grand Ballroom in Perai, Penang, equiped with advanced AV system, can service 800 pax round table setup with comfort. 5 meeting rooms and press room can meet all your function needs. The hotel also provides a business centre and laundry services. The on-site restaurant serves a daily buffet breakfast and international dishes. In-room dining is possible with room service.

The Ixora Hotel is a new leading business class hotel in mainland Penang with trendy concept. Located just next to Megamall Penang at Jalan Baru, Bandar Perai Jaya, Ixora Hotel offers 326 well-equiped rooms to meet business to leisure travel needs. Our Conference and Events consist of 5 meeting rooms, 1 press room and Grand Ballroom - the largest banquet hall in mainland Penang.

Product & Services

A 5-minute walk from Megamall Penang, the modern Ixora Hotel in Perai offers stylish air-conditioned rooms with free Wi-Fi. It has free parking, a restaurant and 24-hour concierge services. Ixora Hotel is a 15-minute drive from Prai and Bukit Tengah Industrial Parks. Georgetown and Bayan Lepas International Airport are within a 40-minute drive from the hotel. Decorated in warm colours, the spacious rooms are equipped with a flat-screen cable/satellite TV and a seating area. A minibar, work desk and hairdryer are also included in all rooms. Largest pillarless Grand Ballroom in Perai, Penang, equiped with advanced AV system, can service 800 pax round table setup with comfort. 5 meeting rooms and press room can meet all your function needs. The hotel also provides a business centre and laundry services. The on-site restaurant serves a daily buffet breakfast and international dishes. In-room dining is possible with room service.

What can I earn as an Executive Housekeeper