Housekeeping Operations & Inventory Coordinator

Hilton; Kuah; On-site; MYR 33,000 - 50,000; Full time

Job summary

Hilton Hotels is seeking a Housekeeping Coordinator to provide administrative support to the Housekeeping Department and help ensure smooth daily operations. You will manage records, assist in staffing, and support guest satisfaction with professional service and attention to detail.

Candidates should have at least 2 years in housekeeping within hospitality, strong communication skills, and the ability to multitask under pressure.

Qualifications

• Minimum 2 years in a housekeeping role within a hospitality environment.
• Strong attention to detail, multitasking ability, and excellent customer service.
• Effective verbal and written communication; able to handle guest inquiries and complaints professionally.
• Works well with other departments and staff members.
• Familiarity with property management systems (PMS) and basic computer applications.
• Able to work under pressure and meet deadlines.
• Available to work varied shifts, including nights, weekends, and holidays.

Responsibilities

• Maintain inventory controls: Ensure accuracy of linen inventory levels and par stock requirements.
• Track inventory status: Monitor daily transactions to maintain up-to-date inventory reports.
• Enforce inventory controls: Conduct monthly audits, reconcile accounts, and implement policies to prevent discrepancies.
• Support team performance and development: Train, schedule, and provide feedback to staff.

Skills

Attention to detail

Customer service

Verbal communication

Written communication

Teamwork

Multitasking

Work under pressure

Tools

Property Management System (PMS)

Basic computer applications

Job description

Hilton Hotels is seeking a Housekeeping Coordinator to provide administrative support to the Housekeeping Department and help ensure smooth daily operations. You will manage records, assist in staffing, and support guest satisfaction with professional service and attention to detail.

Candidates should have at least 2 years in housekeeping within hospitality, strong communication skills, and the ability to multitask under pressure.