Hotel Sales & Events Specialist

BOUTECH HOTELS GROUP SDN. BHD.; Kuala Lumpur; On-site; MYR 33,000 - 67,000; Full time

Job summary

BOUTECH HOTELS GROUP SDN. BHD. is seeking a proactive Sales professional in Kuala Lumpur to promote hotel services and build client relationships.

You will conduct hotel tours, prepare compelling proposals, and guide clients in selecting appropriate services to meet their needs. The role requires 2+ years in Hospitality/Hotel Management, strong English and Bahasa Malaysia, and excellent communication. You will collaborate on sales strategies and ensure smooth event bookings and customer

Qualifications

• Diploma/Degree in Sales, Marketing, Hospitality Management or related discipline.
• Required language: English and Bahasa Malaysia.
• At least 2 years of experience in Hospitality / Hotel Management.
• Outgoing personality and strong communications skills.
• Good business sense and computer literacy.

Responsibilities

• Sell hotel services to customers to generate revenue for management.
• Make lists of potential clients or groups and survey to find demand.
• Implement sales and marketing strategies.
• Conduct hotel tours for prospective clients.
• Research market opportunities and ensure policy compliance.
• Contact customers via calls or arranged meetings to assess needs.
• Prepare and present sales proposals highlighting hotel features.
• Provide customers with services and price lists.
• Assist clients in selecting services meeting their needs.
• Oversee bookings to ensure availability and proper arrangement.
• Monitor customer service quality to ensure satisfaction.
• Negotiate prices with customers on behalf of management.
• Coordinate event details including catering, lodging, seating, security.
• Resolve misunderstandings on hotel premises.
• Maintain client contact to obtain feedback and future opportunities.
• Set annual budgets and implement strategies to achieve targets.
• Perform other duties as directed by Management/Superior.

Skills

Client acquisition

Negotiation skills

Communication skills

Event coordination

Hospitality knowledge

Education

Diploma/Degree in Sales/Marketing/Hospitality Management

Job description

BOUTECH HOTELS GROUP SDN. BHD. is seeking a proactive Sales professional in Kuala Lumpur to promote hotel services and build client relationships.

You will conduct hotel tours, prepare compelling proposals, and guide clients in selecting appropriate services to meet their needs. The role requires 2+ years in Hospitality/Hotel Management, strong English and Bahasa Malaysia, and excellent communication. You will collaborate on sales strategies and ensure smooth event bookings and customer