Hotel Sales Coordinator: Proposals, BEOs & Client Relations

Wyndham Suites KLCC; Kuala Lumpur; On-site; MYR 42,000 - 60,000; Full time

Job summary

Wyndham Suites KLCC in Kuala Lumpur is seeking a proactive Sales Coordinator to support the Director of Sales and the sales team in day-to-day operations, including room sales bookings, meetings and conferences, and coordinating wedding groups and corporate events.

You will handle inquiries, prepare proposals and contracts, maintain client databases, assist with invoicing, and help produce sales and performance reports while building strong relationships with clients, travel agents and partners.

Qualifications

• Diploma or Degree in Hospitality Management or related field.
• 1–3 years of experience in hotel sales coordination or similar.
• Good communication, interpersonal and organisational skills.
• Proficient in Microsoft Office and hotel management systems, preferably OPERA PMS.
• Good written and spoken English; knowledge of Bahasa Malaysia is an advantage.
• Able to work independently and as part of a team.
• Fresh graduates with interest in hotel sales encouraged.

Responsibilities

• Handle room sales bookings and reserve meetings and conferences.
• Coordinate wedding groups, corporate events and GOVT events.
• Prepare sales documents including proposals, quotations, contracts and BEOs.
• Maintain and update sales records, client databases and agreements.
• Assist invoicing and coordinate billing information with Finance.
• Support preparation of sales reports and monthly performance updates.
• Coordinate internal meetings and events with hotel departments.
• Assist in preparing promotional materials and marketing information.
• Maintain corporate accounts and travel agent records.
• Monitor inquiries, leads and conversions; report to the DOS.
• Assist in implementing sales strategies and promotions to meet business objectives.
• Build relationships with clients, travel agents and partners to encourage repeat business.
• Coordinate with departments to ensure smooth service delivery.

Skills

Communication skills

Organisational skills

Teamwork

Education

Diploma/degree in Hospitality Management or Business Administration

Tools

OPERA PMS

Microsoft Office

Job description

Wyndham Suites KLCC in Kuala Lumpur is seeking a proactive Sales Coordinator to support the Director of Sales and the sales team in day-to-day operations, including room sales bookings, meetings and conferences, and coordinating wedding groups and corporate events.

You will handle inquiries, prepare proposals and contracts, maintain client databases, assist with invoicing, and help produce sales and performance reports while building strong relationships with clients, travel agents and partners.