Sales Manager

Kuala Lumpur International Hotel; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Kuala Lumpur International Hotel is seeking a Sales Manager to develop new business opportunities and manage relationships with corporate and group clients in Kuala Lumpur. The role entails driving room and event revenue, preparing proposals, and coordinating with reservations, front office and events teams to ensure seamless guest experiences.

The ideal candidate will have proven hospitality sales experience, strong relationship management, and excellent negotiation and presentation skills.

Qualifications

• Proven hotel or hospitality sales experience with revenue targets.
• Strong client relationship management with corporate/group clients.
• Solid understanding of local hospitality markets, pricing, and distribution channels.
• Excellent communication, negotiation, and presentation skills.
• Strong organizational and time-management abilities across multiple accounts.

Responsibilities

• Identify and develop new business opportunities for the hotel.
• Maintain relationships with corporate and group clients to drive room and event revenue.
• Prepare sales proposals, conduct sales calls and site visits.
• Negotiate contracts and rates with clients.
• Coordinate with reservations, front office, and events teams for seamless guest experiences.
• Track sales performance and analyze market trends; participate in promotions.
• Prepare regular sales reports and forecasts for management.

Skills

Hospitality sales

Client relationship mgmt

Negotiation

Sales strategy

Presentation skills

Time management

Team collaboration

English fluency

Education

Bachelor’s degree in Business / Hospitality Management / Marketing

Job description

Company Description Kuala Lumpur International Hotel is a hospitality provider located in the heart of Kuala Lumpur, offering comfortable accommodations and services to business and leisure travelers. The hotel focuses on delivering consistent guest satisfaction through well-maintained facilities and attentive service. Team members collaborate across departments to create a smooth and welcoming experience for guests. The organization values professionalism, reliability, and a service-oriented mindset, providing opportunities for growth within the hospitality industry.

Role Description This is a full-time, on-site Sales Manager role based in Kuala Lumpur. The Sales Manager is responsible for identifying and developing new business opportunities, maintaining relationships with existing corporate and group clients, and driving room and event revenue. Day-to-day tasks include preparing sales proposals, conducting sales calls and site visits, negotiating contracts and rates, and coordinating with the reservations, front office, and events teams to ensure seamless guest experiences. The role also involves tracking sales performance, analyzing market trends, participating in promotional activities, and preparing regular sales reports and forecasts for management. The Sales Manager is expected to represent the hotel professionally at industry events and maintain a strong presence in the local market.

Qualifications

• Proven experience in hotel or hospitality sales, with a track record of achieving or exceeding revenue targets.
• Strong client relationship management skills and the ability to build and maintain partnerships with corporate and group clients.
• Solid understanding of local and regional hospitality markets, including pricing strategies, distribution channels, and competitor activity.
• Excellent communication, negotiation, and presentation skills, with the ability to engage diverse stakeholders.
• Strong organizational and time-management abilities, including managing multiple accounts, proposals, and deadlines.
• Ability to collaborate effectively with operations, marketing, and events teams to deliver cohesive guest experiences.
• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent relevant experience.
• Professional, service-focused attitude and willingness to work flexible hours, including occasional evenings or weekends as required.
• Fluency in English; additional language skills relevant to the local market are an advantage.