Hotel Safety & Security Leader

Fraser Place Puteri Harbour; Iskandar Puteri; On-site; MYR 47,000 - 71,000; Full time

Job summary

Fraser Place Puteri Harbour in Iskandar Puteri, Johor, seeks a Supervisor to oversee daily Safety & Security operations, ensuring a safe, secure environment for guests and staff. You will coordinate the team, enforce SOPs, manage access control, and support emergency response.

The ideal candidate has at least 2 years in security or related field, a relevant certificate/diploma, and proven supervisory experience. Proficiency in MS Office and strong communication skills are essential.

Qualifications

• Minimum 2 years of experience in security, safety, hospitality, law enforcement, or a related field.
• Certificate or Diploma in Security Management, Occupational Safety & Health, Law Enforcement, Hospitality, or a related field is an added advantage.
• Previous supervisory experience is preferred.

Responsibilities

• Supervise and coordinate the daily activities of the Safety & Security team, ensuring all duties are carried out in accordance with hotel policies, SOPs, and regulatory requirements.
• Ensure the safety, security, and well-being of guests, employees, visitors, contractors, hotel assets, and property at all times.
• Conduct regular patrols and inspections of the hotel premises to identify potential security, safety, and operational risks, and take appropriate corrective actions.
• Monitor and control access to the hotel by ensuring proper registration, identification, authorization, and documentation of visitors, vendors, contractors, and external personnel.
• Investigate and document incidents involving theft, loss, accidents, injuries, disturbances, property damage, misconduct, or security breaches, and recommend corrective or preventive measures.
• Respond promptly to security incidents, emergencies, alarms, and guest or employee assistance requests, ensuring timely resolution and escalation when required.
• Prepare accurate and timely incident, investigation, occurrence, and daily security reports.
• Conduct routine inspections and operational checks on CCTV systems, fire alarm systems, PA systems, emergency response equipment, communication devices, access control systems, and other security-related installations.
• Assist in emergency preparedness activities, including fire drills, evacuation exercises, crisis management, and emergency response procedures.
• Coach and guide Security Officers to ensure consistent performance, professional conduct, and adherence to departmental standards.

Skills

Communication

Organization

Problem solving

Interpersonal skills

Microsoft Office

Education

Certificate or Diploma in Security Management

Hospitality or related field

Tools

CCTV operation

Access control systems

Job description

Fraser Place Puteri Harbour in Iskandar Puteri, Johor, seeks a Supervisor to oversee daily Safety & Security operations, ensuring a safe, secure environment for guests and staff. You will coordinate the team, enforce SOPs, manage access control, and support emergency response.

The ideal candidate has at least 2 years in security or related field, a relevant certificate/diploma, and proven supervisory experience. Proficiency in MS Office and strong communication skills are essential.