Hotel Front Desk Receptionist

Galaxy Hotel; Seberang Perai; On-site; MYR 20,000 - 27,000; Full time

Job summary

Jora Malaysia is seeking a hotel front desk associate to greet guests, check in/out, and handle bookings. You will manage online and telephone reservations, verify payment methods at check-in, and provide friendly, professional service to guests.

Ideal candidates will have a high school qualification, basic Microsoft Office skills, and the ability to work holidays and weekends. Fluency in Malay and English is required, with a neat, well-presented appearance.

Qualifications

• High school qualification or higher.
• Prior hospitality experience is advantageous.
• Proficient in Malay and English with good communication.
• Well-presented and client-friendly.

Responsibilities

• Check guests in and out of the hotel.
• Manage bookings and reservations.
• Greet guests and provide friendly, professional service.
• Verify guests' paying methods during check-in.

Skills

Malay language

English language

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for great person to work as hotel front desk, the job task is responsible for checking guests in and out of the hotel, as well as performing administrative tasks such as managing bookings.

A good peron for a well-groomed, friendly hotel front desk to be responsible for welcoming guest, managing online and telephonic bookings, and verifying guests paying methods during check in. You should have pleasant and professional disposition with guests and other hotel staff.

Hotel Front Desk Requirements:

• High school qualification or equivalent or higher.
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills in Malay and English.
• Well-presented and good looking appearance.
• Compentency with Microsoft office.
• Ability to learn on the job.
• Able to work on Holidays and weekend.
• Excellent customer service skills.