Hospitality Learning & Development Leader

Hilton; Kuah; On-site; MYR 89,000 - 167,000; Full time

Job summary

Hilton's Nautilus, Curio Collection is seeking a Learning & Development Manager to design and implement training programs that elevate team skills and performance across departments.

You will lead instructional design, apply adult learning principles, and utilize LMS and digital tools to measure impact and align with business goals. This role emphasizes coaching, cross-functional collaboration, and continuous learning in a hotel environment.

Qualifications

• Minimum 3 years in L&D or HR.
• Degree in Human Resources, Organizational Development, Hospitality Management, or related field preferred.
• Skilled in instructional design and modern training methods (e-learning, blended learning).
• Proficient in assessing training effectiveness and aligning programs with business goals.

Responsibilities

• Design, plan, and deliver hotel training programs aligned with corporate goals and industry standards.
• Monitor performance trends and review action plans with managers and trainers.
• Assess existing training initiatives and recommend improvements.
• Track, maintain, and audit individual team member training records.
• Manage department-specific training programs (e.g., harassment-free workplace, diversity, onboarding).
• Provide coaching and develop team members to foster a positive work environment.

Skills

Instructional design

Adult learning principles

Blended learning

Training evaluation

LMS

Digital training tools

Microsoft Office

Verbal & written communication

Education

Degree in HR/Organizational Development/Hospitality Management

Tools

LMS

Microsoft Office

Job description

Hilton's Nautilus, Curio Collection is seeking a Learning & Development Manager to design and implement training programs that elevate team skills and performance across departments.

You will lead instructional design, apply adult learning principles, and utilize LMS and digital tools to measure impact and align with business goals. This role emphasizes coaching, cross-functional collaboration, and continuous learning in a hotel environment.