Higher-Ed HR Operations Lead — Compliance & Onboarding

City University Malaysia; Petaling Jaya; On-site; MYR 55,000 - 90,000; Full time

Job summary

City University Malaysia seeks a dedicated HR Operations Specialist to manage the full employee lifecycle from onboarding to offboarding. You will ensure MOHE compliance, maintain HR data integrity, and coordinate high-level academic appointments.

The role requires navigating MOHE mandates and audits while safeguarding personnel records. The successful candidate will handle contract documentation for senior roles, oversee visa processes for international staff, and drive timely performance

Qualifications

• 3+ years of progressive experience in HR Operations or Human Capital Administration
• Prior experience in a Malaysian Higher Education / University environment is mandatory
• High attention to detail
• Strong knowledge of MOHE faculty criteria
• Experience managing onboarding to offboarding and employee lifecycle processes

Responsibilities

• Manage, verify, and maintain all academic staff records for MOHE registration and course accreditation standards
• Serve as HR custodian for internal/external audits (MOHE, MQA, statutory bodies) with 100% compliance
• Stay updated on MOHE guidelines regarding qualifications, teaching permits, and staff ratios
• Draft and manage contract documentation for senior roles (Deans, Heads of Departments, Adjunct Professors, Board Members)
• Track contract lifecycles and renewal timelines for academic/international staff
• Execute seamless onboarding and offboarding, including visa requirements via EMGS for international staff
• Act as primary contact for HR policy guidance and regulatory constraints
• Coordinate annual performance appraisal cycle and summarize data for management
• Review staff scholarship applications and continuations per university policy
• Maintain real-time HRIS and secure digital archives

Skills

HR Operations

Attention to detail

Stakeholder communication

Tools

HRIS

Job description

City University Malaysia seeks a dedicated HR Operations Specialist to manage the full employee lifecycle from onboarding to offboarding. You will ensure MOHE compliance, maintain HR data integrity, and coordinate high-level academic appointments.

The role requires navigating MOHE mandates and audits while safeguarding personnel records. The successful candidate will handle contract documentation for senior roles, oversee visa processes for international staff, and drive timely performance