Senior Medical Sales & Territory Specialist

DKSH Management Ltd.; Ayer Itam; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH Management Ltd. in Penang seeks a Senior Product Specialist to drive sales for medical products and manage customer engagement within assigned territories.

The role emphasizes disciplined territory management, deep product knowledge, and robust customer relationships to enrich healthcare delivery. The position requires visiting customers, presenting demonstrations, preparing quotes, and collaborating with internal teams to ensure timely delivery and installation of solutions.

Qualifications

• Basic knowledge of industry/market/competitors/customers/products and selling skills.
• Willing to travel outstation and cover more than 1 area.
• Strong communication and negotiation skills.
• Proficiency with office productivity tools including Excel, Word and PowerPoint.

Responsibilities

• Manage day-to-day operating expenditures against budgets to ensure efficient use of resources.
• Input to medical sales plans and implement actions to achieve sales targets.
• Track progress against KPIs and sales plans; prioritize daily sales activities.
• Call or visit existing and prospective customers to solicit orders, demonstrations and quotations.
• Conduct product demonstrations and highlight saleable features and benefits.
• Prepare quotations and delivery terms in line with company policies.
• Record sales data and maintain CRM data for reporting and tracking.
• Drive continuous improvement in sales processes and customer satisfaction.
• Maintain a log of customer complaints/issues and follow up.

Skills

Sales skills

Negotiation skills

Communication skills

Regulatory knowledge

Willing to travel

Tools

Excel

Word

PowerPoint

Job description

DKSH Management Ltd. in Penang seeks a Senior Product Specialist to drive sales for medical products and manage customer engagement within assigned territories.

The role emphasizes disciplined territory management, deep product knowledge, and robust customer relationships to enrich healthcare delivery. The position requires visiting customers, presenting demonstrations, preparing quotes, and collaborating with internal teams to ensure timely delivery and installation of solutions.