Patient Services & Billing Specialist

Puteri Specialist Hospital; Malaysia; On-site; MYR 27,000 - 45,000; Full time

Job summary

Puteri Specialist Hospital in Malaysia is seeking a Cashier/Admission Clerk to handle patient registration, billing, and refunds with accuracy and a focus on customer service. The role involves processing payments, issuing receipts, admissions coordination, and ensuring data integrity in the hospital information systems.

Responsibilities include updating room charges, verifying documents with MCO/insurance, and resolving patient billing inquiries.

Qualifications

• SPM and Diploma in related field.
• Minimum 1 year of experience is preferred, fresh graduates may be considered.
• Proficient in spoken and written English and Bahasa Malaysia.

Responsibilities

• Generate patient bills, collect payment and issue receipts.
• Arrange deferred payment after approval.
• Verify Guarantee Letters and coverage with insurers.
• Update room charges and room status during admission.
• Enter and verify all charges relating to patient treatment.
• Coordinate with MCO unit for initial Guarantee Letters.
• Register new patients and maintain accurate records.

Skills

English proficiency

Bahasa Malaysia

Detail-oriented

Excel

PowerPoint

Customer service

Teamwork

Education

SPM

Diploma in related field

Tools

Microsoft Excel

PowerPoint

Job description

Puteri Specialist Hospital in Malaysia is seeking a Cashier/Admission Clerk to handle patient registration, billing, and refunds with accuracy and a focus on customer service. The role involves processing payments, issuing receipts, admissions coordination, and ensuring data integrity in the hospital information systems.

Responsibilities include updating room charges, verifying documents with MCO/insurance, and resolving patient billing inquiries.