Healthcare Events & Operations Lead

Takeda; Kajang; On-site; MYR 65,000 - 110,000; Full time

Job summary

Takeda Malaysia is seeking a proactive events operations lead to coordinate and deliver priority events for the Malaysia LOC, ensuring plans are compliant with Takeda policies, SOPs and quality standards, while enabling field teams to engage customers effectively.

You will partner with Commercial, Medical, Access, Compliance, Finance and Procurement to forecast event volume, manage resources, and drive improvements through data, digital tools, and responsible AI-enabled solutions.

Qualifications

• Relevant experience in pharmaceutical or healthcare event management, business-process coordination, or commercial or medical operations support.
• Working knowledge of compliance requirements, SOP-driven processes, vendor coordination, budget tracking, and documentation standards.
• Strong stakeholder-management, planning, prioritization, problem-solving, and communication skills.
• Demonstrates Takeda’s six culture pillars: Patient-Centric, People-Minded, Respectful & Collaborative, Decision Effectiveness, Performance Culture and Enterprise Orientation.

Responsibilities

• Lead and coordinate event management operations for the Malaysia LOC, including defined priority events and business initiatives, ensuring activities are planned, executed, and documented in accordance with Takeda policies, SOPs, and compliance standards.
• Provide operational support for defined business processes, including TOMEs, Product Detailing and TPRM, by guiding stakeholders on process requirements and consistent ways of working.
• Coordinate event-related resources and workload throughout the year to meet business demand, manage seasonal peaks, and enable effective field-team engagements.
• Identify opportunities to simplify, standardize, improve events and business processes through data, digital tools, and the responsible use of AI

Skills

Event management

Stakeholder management

Process coordination

Compliance & SOPs

Education

Relevant degree (business, life sciences, healthcare) or related field

Job description

Takeda Malaysia is seeking a proactive events operations lead to coordinate and deliver priority events for the Malaysia LOC, ensuring plans are compliant with Takeda policies, SOPs and quality standards, while enabling field teams to engage customers effectively.

You will partner with Commercial, Medical, Access, Compliance, Finance and Procurement to forecast event volume, manage resources, and drive improvements through data, digital tools, and responsible AI-enabled solutions.