Head of Sales & Support

Public Mutual Berhad; Kuala Lumpur; On-site; MYR 240,000 - 420,000; Full time

Job summary

Public Mutual Berhad is seeking a senior leader to manage agency sales and recruitment performance across 28 branches. You will oversee branch operations, analyze performance data, and drive business development initiatives through multiple channels.

The role requires extensive experience in the unit trust/insurance industry, strong business acumen, and the ability to travel nationwide to engage with branches and stakeholders. Weekend work and long hours may be required.

Qualifications

• Degree in any discipline.
• Minimum 15 years in unit trust/insurance industry; agency/business development exp a plus.
• Strong business acumen with good interpersonal skills.
• Willing to travel nationwide and have own transport.
• Willing to work beyond hours including weekends when required.
• Ability to lead and manage stakeholders in a team.

Responsibilities

• Manage agency sales and recruitment performance and drive business development across 28 branches.
• Oversee branch operations for efficiency and adherence to processes.
• Analyze agency sales, productivity and recruitment reports; provide strategic recommendations.
• Drive agency recruitment growth through multi-channel strategies.
• Supervise activities: promotions, agency previews and events, agency talks, etc.

Skills

Business acumen

Interpersonal skills

Leadership

Stakeholder management

Education

Degree in any discipline

Job description

• Manage all matters pertaining to agency sales and recruitment performance, while also driving business development initiatives for the agency force and overseeing the operations of 28 branches.
• Oversee branch operations to ensure efficiency and strict adherence to all established processes, rules and guidelines.
• Analyze reports on agency sales, productivity and recruitment, and provide strategic recommendations to enhance overall performance.
• Drive agency recruitment growth by leveraging multiple channels.
• Supervise and oversee all organized activities, e.g. promotional activities of branches, agency recruitment previews and events, agency talks, etc.
• Visit branches and agency group meetings as and when required to conduct meetings and gather feedback.
• Provide the necessary support to branches and agency force for business development.
• Enhance agency tools and electronic platforms to enhance user experience.

Job requirements:

• Degree in any discipline.
• Minimum 15 years working experience in unit trust/insurance industry. Prior experience in agency development, business development or related field is an added advantage.
• Possess strong business acumen with good interpersonal skills.
• Willing to travel nationwide and possess own transport.
• Able to work beyond normal working hours and on weekends as and when required.
• Ability to lead and work effectively in a team and manage stakeholders.