Head of Operations

AIST Malaysia Sdn Bhd.; Labuan; On-site; MYR 134,000 - 201,000; Full time

Benefits offered by this job

Competitive salary

Weekday schedule (Mon-Fri) 9:00–18:00

Comprehensive role-specific training

Career advancement opportunities

Expense reimbursement

Overtime pay

Workshops & training

Job summary

AIST Malaysia Sdn. Bhd. is seeking a proactive leader to oversee the Maxim Labuan subdivision and steer performance across operations, sales, and partnerships.

You will manage drivers and staff, drive revenue growth, and ensure exceptional service delivery in a fast-paced environment. The role emphasizes strategic planning, stakeholder engagement with local businesses and government, and continuous improvement through data-driven decision making.

Qualifications

• Experience leading branch operations in logistics, rides, or related sectors.
• Strong people management and training skills.
• Ability to design and execute marketing campaigns and partnerships.
• Excellent relationship building with local businesses and stakeholders.

Responsibilities

• Lead daily operations of the Labuan branch to ensure smooth functioning.
• Achieve targets for order volume, revenue, and overall performance.
• Recruit, train, and motivate drivers and staff to boost activity.
• Collaborate with customers to improve service and resolve issues.
• Plan and execute advertising campaigns, partnerships, and promotions.
• Build strong relationships with local businesses and stakeholders.
• Oversee office operations and support team development.
• Analyze performance data and develop strategies for improvement.
• Coordinate with government, partners, and contractors.
• Monitor competitors, identify market opportunities, and strengthen our position.
• Support additional projects aligned with business growth.

Skills

Leadership

Operations mgmt

Staff training

Business development

Job description

Are you a motivated leader with a passion for excellence? Do you thrive in a fast-paced environment and enjoy making a tangible impact? We’re looking for a proactive and visionary leader to oversee Maxim's Labuan subdivision and lead us toward new milestones!

What You’ll Do:

• Lead daily operations of our Labuan branch to ensure smooth functioning.
• Achieve targets for order volume, revenue, and overall performance.
• Recruit, train, and motivate drivers and staff to boost activity.
• Collaborate with customers to improve service and resolve issues.
• Plan and execute advertising campaigns, partnerships, and promotions.
• Build strong relationships with local businesses and stakeholders.
• Oversee office operations and support team development.
• Analyze performance data and develop strategies for improvement.
• Coordinate with government, partners, and contractors.
• Monitor competitors, identify market opportunities, and strengthen our position.
• Support additional projects aligned with business growth.

What We Offer:

• Competitive monthly salary with opportunities for periodic increases based on your achievements and contribution.
• Monday to Friday, 9:00 AM - 6:00 PM work schedule.
• Comprehensive, role-specific training to set you up for success.
• Clear pathways for career advancement and personal development.
• Reimbursement for approved work-related expenses.
• Overtime pay for additional hours worked.
• Access to internal workshops, team-building activities, and external training sessions - because your growth is our priority!

AIST Malaysia Sdn. Bhd. is responsible for developing innovative technologies for ordering rides, freight transportation, shopping and delivery, roadside assistance, making our services more modern, accessible, and safe.

Our mission is to continuously improve the interaction between our users, and help people move towards their goals. We love creating technologies and a business that are on par with our industry's leading global companies.

Our goal is to become a global brand, giving people the opportunity to use the Maxim service as they travel to different cities and countries.

AIST Malaysia Sdn. Bhd. is responsible for developing innovative technologies for ordering rides, freight transportation, shopping and delivery, roadside assistance, making our services more modern, accessible, and safe.

Our mission is to continuously improve the interaction between our users, and help people move towards their goals. We love creating technologies and a business that are on par with our industry's leading global companies.

Our goal is to become a global brand, giving people the opportunity to use the Maxim service as they travel to different cities and countries.

AIST Malaysia Sdn. Bhd. is responsible for developing innovative technologies for ordering rides, freight transportation, shopping and delivery, roadside assistance, making our services more modern, accessible, and safe.

Our mission is to continuously improve the interaction between our users, and help people move towards their goals. We love creating technologies and a business that are on par with our industry's leading global companies.

Our goal is to become a global brand, giving people the opportunity to use the Maxim service as they travel to different cities and countries.