Head of Merchant Sales & Business Development

Shenma Credit Sdn Bhd; Penang; On-site; MYR 180,000 - 300,000; Full time

Job summary

SHENMA Credit Sdn Bhd in Malaysia is seeking a dynamic Head of Merchant Sales & Business Development to lead our sales strategy and revenue growth. You will drive market expansion, build strong partner relationships, and guide a high-performing sales team to achieve targets.

The ideal candidate has a Bachelor’s degree and at least 5 years in sales management, with experience in consumer financing products. Travel as required and a focus on results and customer-centric service.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 5 years of sales and sales management experience, with at least 2 years in a leadership role.
• Strong understanding of sales techniques, strategies, and best practices, particularly in consumer financing products (hire purchase, personal loans, etc.).
• Proven ability to lead and motivate a sales team, including goal setting, performance management, and driving results.
• Candidates with FMCG industry experience will have an added advantage.
• Strong analytical skills to interpret data and derive insights for strategic sales.
• Excellent communication and interpersonal skills to build relationships with partners and internal stakeholders.
• Willingness to travel as required.

Responsibilities

• Develop and execute a sales strategy aligned with overall business objectives.
• Monitor and analyze market trends and competitor activities to identify opportunities.
• Collaborate with business partners and internal departments to ensure alignment and support for sales initiatives.
• Drive revenue growth by setting performance targets for the sales team and implementing strategies to achieve them.
• Develop and manage the sales budget, forecast revenue and expenses, and ensure profitability.
• Build and maintain strong relationships with key customers, partners, and stakeholders.
• Develop, implement, and review sales processes and procedures to improve efficiency and effectiveness.
• Lead, motivate, and manage a high-performing sales team.
• Provide coaching and feedback to the sales team to improve performance.
• Ensure compliance with all relevant laws, regulations, and internal policies.
• Willingness to travel as required.

Skills

Leadership & people mgmt

Sales strategy

Market analysis

Stakeholder mgmt

Education

Bachelor’s Degree in Business Administration, Marketing, or related field

Job description

Head of Merchant Sales & Business Development

We are seeking a dynamic and results-driven Head of Merchant Sales & Business Development to lead our sales strategy, drive revenue growth, and strengthen our market presence. The successful candidate will be a strategic thinker, an inspiring leader, and an expert in financial credit services sales.

Key Responsibilities

• Develop and execute a sales strategy that aligns with overall business objectives.
• Monitor and analyze market trends and competitor activities to identify opportunities and address concerns.
• Collaborate with business partners and internal departments to ensure alignment and support for sales initiatives.
• Drive revenue growth by setting performance targets for the sales team and implementing strategies to achieve them.
• Develop and manage the sales budget, forecast revenue and expenses, and ensure profitability.
• Build and maintain strong relationships with key customers, partners, and stakeholders.
• Develop, implement, and review sales processes and procedures to improve efficiency and effectiveness.
• Lead, motivate, and manage a high-performing sales team.
• Provide coaching and feedback to the sales team to improve their performance.
• Ensure compliance with all relevant laws, regulations, and internal policies.
• Willingness to travel as required.

Experience and Qualifications

• Bachelor’s Degree in Business Administration, Marketing, or a related field.
• Minimum 5 years of experience in sales and sales management, with at least 2 years in a leadership role.
• Strong understanding of sales techniques, strategies, and best practices, particularly in consumer financing products such as hire purchase, personal loans, etc.
• Proven ability to lead and motivate a sales team, including setting goals, managing performance, and driving results.
• Candidates with experience in the FMCG (Fast-Moving Consumer Goods) industry will have an added advantage and are encouraged to apply.
• Strong analytical skills with the ability to interpret data and business insights to develop strategic sales tactics.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with business partners and internal stakeholders.
• Willingness to travel as required.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in a Business Development Role?
• Do you have experience in a sales role?
• Are you willing to travel for this role when required?
• How many years of sales management experience do you have?
• How many years of business development experience do you have?

SHENMA Credit Sdn Bhd (SHENMA) is a consumer durable products financing provider in Malaysia, for our community. SHENMA is posed to provide the local community credit to improve their basic lifestyle through affordable and versatile instalment plan. The driving force behind SHENMA business, is a group of people with vast experience in consumer durable products financing and financing technology, committed to deliver to our community the best alternative in products financing solution.

Being a customer experience centric business entity, your banking journey is set to be seamless, simplicity and easy access.

For more information, please visit www.shenmacredit.com.my.

SHENMA Credit Sdn Bhd (SHENMA) is a consumer durable products financing provider in Malaysia, for our community. SHENMA is posed to provide the local community credit to improve their basic lifestyle through affordable and versatile instalment plan. The driving force behind SHENMA business, is a group of people with vast experience in consumer durable products financing and financing technology, committed to deliver to our community the best alternative in products financing solution.

Being a customer experience centric business entity, your banking journey is set to be seamless, simplicity and easy access.

For more information, please visit www.shenmacredit.com.my.

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