Head of IT Operations & Cybersecurity

Golden Screen Cinemas; Petaling Jaya; On-site; MYR 180,000 - 260,000; Full time

Job summary

Golden Screen Cinemas is seeking an experienced IT Manager to lead our IT Operations across corporate and cinema sites. You will drive reliability, security, and scalability of our technology ecosystem and partner with business units to enable growth.

In this strategic role, you will oversee infrastructure, cybersecurity, cloud, and vendor relations, build a high-performing team, and set standards for governance, incident management, and performance metrics.

Qualifications

• 10+ years IT experience in infrastructure, ops, cybersecurity, and vendor mgmt.
• At least 5 years of leading teams in enterprise IT operations.
• Strong stakeholder management and project delivery skills.
• Experience in retail, entertainment, F&B, or customer-facing industries is an advantage.
• Degree in IT, Computer Science or related field.

Responsibilities

• Lead IT Operations, Infrastructure, Helpdesk, and Service Delivery teams.
• Drive cybersecurity, governance, compliance, and risk management.
• Oversee cloud, data center, network, and critical infra environments.
• Manage IT projects, budgets, vendors, and roadmaps.
• Establish SLAs, KPIs, incident management, and operations standards.
• Partner with stakeholders to identify opportunities for innovation.
• Build, coach and develop a high-performing IT team.

Skills

IT Operations

Infrastructure

Cybersecurity

Vendor Management

Team Leadership

Stakeholder Management

Project Delivery

Industry Experience

Education

Degree in IT/CS

Job description

Golden Screen Cinemas is seeking an experienced IT Manager to lead our IT Operations across corporate and cinema sites. You will drive reliability, security, and scalability of our technology ecosystem and partner with business units to enable growth.

In this strategic role, you will oversee infrastructure, cybersecurity, cloud, and vendor relations, build a high-performing team, and set standards for governance, incident management, and performance metrics.