Head of Human Resource

Westlake International School; Kampar; On-site; MYR 180,000 - 260,000; Full time

Benefits offered by this job

Education support

Miscellaneous allowance

Medical

Sports (e.g. Gym)

Parking

Formal (Shirts + Ties)

Regular hours

Mondays-Fridays; Alternate Saturday

Job summary

Westlake International School in Kampar, Perak seeks a seasoned Head of Human Resources to lead the HR function with a strategic and hands-on approach. You will support the leadership team, oversee employee relations, performance management, recruitment, and compliance across statutory requirements.

You will drive HR policies and onboarding, manage staff welfare, and ensure a professional, confidential workplace culture while coordinating regulatory portfolios for teacher permits and expatriate

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Management or related discipline.
• Minimum 8 years of progressive HR experience, preferably with at least 3 years in a senior or managerial HR role.
• Strong experience in employee relations, disciplinary matters, performance management and recruitment.
• Experience in developing and implementing HR policies, procedures and systems.
• Good knowledge of Malaysian employment practices and statutory requirements.
• Strong communication, interpersonal and problem-solving skills.
• Highly organised, detail-oriented and able to manage multiple priorities.
• High level of professionalism, integrity, discretion and confidentiality.
• Ability to communicate and write fluently in English and Bahasa Malaysia.
• Possess own transport and be willing to travel when required.

Responsibilities

• Provide professional HR guidance to Management on employee-related matters.
• Manage employee relations issues and workplace concerns fairly and timely.
• Handle disciplinary and misconduct matters, including investigations and documentation.
• Support staff welfare, engagement and retention initiatives.
• Lead and coordinate performance management and appraisal processes.
• Oversee manpower planning and staffing requirements.
• Oversee recruitment processes and ensure a professional candidate experience.
• Oversee onboarding and employment contract documentation.
• Coordinate staff accommodation arrangements where applicable.
• Manage resignation, exit and clearance processes and ensure compliance with notice periods.
• Review, develop and implement HR policies, procedures and guidelines.
• Oversee regulatory and licensing records and liaise with government authorities.

Skills

Employee relations

Performance management

Recruitment

Policies & compliance

Communication

Interpersonal skills

Multitasking & organisation

Discretion & confidentiality

English & Bahasa Malaysia fluency

Education

Bachelor's Degree in Human Resources, Business Administration, Management or related discipline

Job description

Westlake International School – Kampar, Perak

Head of Human Resources

Westlake International School is looking for an experienced, capable, and people-focused Head of Human Resources to lead the HR function. This is an exciting opportunity for a senior HR professional who enjoys both the strategic and hands‑on aspects of human resource management. You will play a key role in supporting the School's leadership team, strengthening people practices and ensuring that employees are well supported throughout their employment journey.

As Head of HR, you will oversee the full spectrum of human resource management, including employee relations, performance management, recruitment, manpower planning, staff welfare and retention, HR policies and employment administration. The role will also oversee selected regulatory and administrative matters relating to teacher permits, expatriate staff, school licensing and other statutory requirements.

What You Will Be Responsible For

Employee Relations & Staff Welfare

Provide professional HR advice and guidance to Management on employee-related matters.

Manage employee relations issues and workplace concerns in a fair, professional and timely manner.

Handle disciplinary and misconduct matters, including investigations, documentation and follow-up.

Support staff welfare, engagement and retention initiatives.

Promote a positive, professional and collaborative workplace culture.

Performance Management

Lead and coordinate the School's performance management and appraisal processes.

Monitor and maintain probation and confirmation processes.

Support the timely and appropriate management of performance concerns.

Recruitment & Manpower Planning

Work with Management on manpower planning and staffing requirements.

Oversee recruitment processes and support recruitment decisions.

Ensure an efficient and professional candidate experience from recruitment through to appointment.

Employment Administration & Onboarding

Oversee the onboarding of new employees.

Prepare and manage employment contracts and related documentation.

Ensure employment contracts and required documentation are properly processed.

Oversee new staff documentation, insurance registration and relevant statutory requirements.

Coordinate staff accommodation arrangements where applicable.

Resignation, Exit & Clearance

Manage the resignation, exit and clearance process.

Ensure compliance with notice periods and contractual requirements.

Coordinate exit interviews with the Principal and conduct exit interviews where required.

Ensure appropriate handover, clearance and relevant administrative processes are completed.

HR Policies, Governance & Compliance

Review, develop and implement HR policies, procedures and guidelines.

Ensure HR practices are properly documented and consistently implemented.

Maintain accurate HR records, trackers and documentation.

Identify opportunities to strengthen HR systems, processes and compliance.

Regulatory & Special HR Portfolios

The Head of HR will also oversee and coordinate selected areas including:

Teacher permit applications and renewals.

Visa and immigration arrangements for expatriate teachers and their accompanying family members.

Liaison with relevant government and regulatory authorities.

Maintenance of relevant licensing and regulatory records.

Administration and monitoring of school vehicle documentation, including insurance, road tax and other required documents.

What We Are Looking For

The ideal candidate will be a confident and experienced HR professional with strong judgement, excellent interpersonal skills and the ability to balance the needs of employees with those of the organisation.

Requirements

Bachelor's Degree in Human Resources, Business Administration, Management or a related discipline

Minimum 8 years of progressive HR experience, preferably with at least 3 years in a senior or managerial HR role

Strong experience in employee relations, disciplinary matters, performance management and recruitment

Experience in developing and implementing HR policies, procedures and systems

Good knowledge of Malaysian employment practices and statutory requirements

Strong communication, interpersonal and problem-solving skills

Highly organised, detail-oriented and able to manage multiple priorities

High level of professionalism, integrity, discretion and confidentiality

Able to communicate and write fluently in English and Bahasa Malaysia

Possess own transport and be willing to travel when required

Why Join Westlake International School?

At Westlake International School, we believe that our people are at the heart of everything we do.

We are a growing international school offering the internationally recognised Cambridge curriculum, leading to IGCSE and A Levels, to students aged 3 to 18.

This is an opportunity to take ownership of the HR function and make a meaningful contribution to the development of our people, policies and workplace culture.

What We Offer

A meaningful senior leadership role within the School.

Opportunities to shape and strengthen HR practices and systems.

A supportive and collaborative working environment.

Medical and other staff benefits.

Additional Company Information

Registration No.: 436834-H

Company Size: 51 - 200 Employees

Average Processing Time: 20 days

Benefits & Others:

• Education support
• Miscellaneous allowance
• Medical
• Sports (e.g. Gym)
• Parking
• Formal (e.g. Shirts + Ties)
• Regular hours
• Mondays-Fridays; Alternate Saturday mornings

Specific Location: Lot 18662, Jalan Universiti, Taman Bandar Barat, 31900 Kampar, Perak, Malaysia.

Safeguarding

Westlake International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

Appropriate background and reference checks will be conducted in accordance with the School's safeguarding policies.

If you are an experienced HR professional who is ready to take on a senior leadership role and make a meaningful impact, we would love to hear from you.