Head of Human Resource

Westlake International School Sdn Bhd; Kampar; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Education support

Misc. allowance

Medical benefits

Sports facilities

Parking

Formal dress code

Regular hours

Alternate Saturdays

Job summary

Westlake International School is seeking a seasoned Head of Human Resources to lead the HR function, guiding employee relations, performance management, recruitment, manpower planning, and compliance with teacher permits and expatriate staff regulations. You will report to the school leadership and shape people practices across the institution.

You will oversee onboarding, contracts, staff welfare and regulatory compliance, ensuring a professional, confidential and collaborative workplace

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Management or a related discipline.
• Minimum 8 years of progressive HR experience, with at least 3 years in a senior or managerial HR role.
• Strong experience in employee relations, disciplinary matters, performance management and recruitment.
• Experience in developing and implementing HR policies, procedures and systems.
• Good knowledge of Malaysian employment practices and statutory requirements.
• Strong communication, interpersonal and problem-solving skills.
• Highly organised, detail-oriented and able to manage multiple priorities.
• High level of professionalism, integrity, discretion and confidentiality.
• Able to communicate and write fluently in English and Bahasa Malaysia.
• Possess own transport and be willing to travel when required.

Responsibilities

• Provide professional HR advice and guidance to Management on employee-related matters.
• Manage employee relations issues and workplace concerns in a fair, professional and timely manner.
• Handle disciplinary and misconduct matters, including investigations, documentation and follow-up.
• Support staff welfare, engagement and retention initiatives.
• Promote a positive, professional and collaborative workplace culture.
• Lead and coordinate the School's performance management and appraisal processes.
• Monitor and maintain probation and confirmation processes.
• Support the timely and appropriate management of performance concerns.
• Work with Management on manpower planning and staffing requirements.
• Oversee recruitment processes and support recruitment decisions.
• Ensure an efficient and professional candidate experience from recruitment through to appointment.
• Oversee the onboarding of new employees.
• Prepare and manage employment contracts and related documentation.
• Ensure employment contracts and required documentation are properly processed.
• Oversee new staff documentation, insurance registration and relevant statutory requirements.
• Coordinate staff accommodation arrangements where applicable.
• Manage the resignation, exit and clearance process.
• Ensure compliance with notice periods and contractual requirements.
• Coordinate exit interviews with the Principal and conduct exit interviews where required.
• Ensure appropriate handover, clearance and relevant administrative processes are completed.
• Review, develop and implement HR policies, procedures and guidelines.
• Ensure HR practices are properly documented and consistently implemented.
• Maintain accurate HR records, trackers and documentation.
• Identify opportunities to strengthen HR systems, processes and compliance.
• Teacher permit applications and renewals.
• Visa and immigration arrangements for expatriate teachers and their accompanying family members.
• Liaison with relevant government and regulatory authorities.
• Maintenance of relevant licensing and regulatory records.
• Administration and monitoring of school vehicle documentation, including insurance, road tax and other required documents.

Skills

Communication skills

Interpersonal skills

Problem-solving

Leadership

Time management

Education

Bachelor's Degree in HR / Business Admin / Management

Job description

Job Specialisation: Join Our Team as Head of Human Resources.

Westlake International School is looking for an experienced, capable, and people-focused Head of Human Resources to lead the HR function. This is an exciting opportunity for a senior HR professional who enjoys both the strategic and hands‑on aspects of human resource management. You will play a key role in supporting the School's leadership team, strengthening people practices and ensuring that employees are well supported throughout their employment journey.

As Head of HR, you will oversee the full spectrum of human resource management, including employee relations, performance management, recruitment, manpower planning, staff welfare and retention, HR policies and employment administration. The role will also oversee selected regulatory and administrative matters relating to teacher permits, expatriate staff, school licensing and other statutory requirements.

What You Will Be Responsible For

Employee Relations & Staff Welfare

• Provide professional HR advice and guidance to Management on employee-related matters.
• Manage employee relations issues and workplace concerns in a fair, professional and timely manner.
• Handle disciplinary and misconduct matters, including investigations, documentation and follow‑up.
• Support staff welfare, engagement and retention initiatives.
• Promote a positive, professional and collaborative workplace culture.

Performance Management

• Lead and coordinate the School's performance management and appraisal processes.
• Monitor and maintain probation and confirmation processes.
• Support the timely and appropriate management of performance concerns.

Recruitment & Manpower Planning

• Work with Management on manpower planning and staffing requirements.
• Oversee recruitment processes and support recruitment decisions.
• Ensure an efficient and professional candidate experience from recruitment through to appointment.

Employment Administration & Onboarding

• Oversee the onboarding of new employees.
• Prepare and manage employment contracts and related documentation.
• Ensure employment contracts and required documentation are properly processed.
• Oversee new staff documentation, insurance registration and relevant statutory requirements.
• Coordinate staff accommodation arrangements where applicable.

Resignation, Exit & Clearance

• Manage the resignation, exit and clearance process.
• Ensure compliance with notice periods and contractual requirements.
• Coordinate exit interviews with the Principal and conduct exit interviews where required.
• Ensure appropriate handover, clearance and relevant administrative processes are completed.

HR Policies, Governance & Compliance

• Review, develop and implement HR policies, procedures and guidelines.
• Ensure HR practices are properly documented and consistently implemented.
• Maintain accurate HR records, trackers and documentation.
• Identify opportunities to strengthen HR systems, processes and compliance.

Regulatory & Special HR Portfolios

• Teacher permit applications and renewals.
• Visa and immigration arrangements for expatriate teachers and their accompanying family members.
• Liaison with relevant government and regulatory authorities.
• Maintenance of relevant licensing and regulatory records.
• Administration and monitoring of school vehicle documentation, including insurance, road tax and other required documents.

What We Are Looking For

The ideal candidate will be a confident and experienced HR professional with strong judgement, excellent interpersonal skills and the ability to balance the needs of employees with those of the organisation.

Requirements

• Bachelor's Degree in Human Resources, Business Administration, Management or a related discipline
• Minimum 8 years of progressive HR experience, preferably with at least 3 years in a senior or managerial HR role
• Strong experience in employee relations, disciplinary matters, performance management and recruitment
• Experience in developing and implementing HR policies, procedures and systems
• Good knowledge of Malaysian employment practices and statutory requirements
• Strong communication, interpersonal and problem‑solving skills
• Highly organised, detail‑oriented and able to manage multiple priorities
• High level of professionalism, integrity, discretion and confidentiality
• Able to communicate and write fluently in English and Bahasa Malaysia
• Possess own transport and be willing to travel when required

Why Join Westlake International School?

At Westlake International School, we believe that our people are at the heart of everything we do.

We are a growing international school offering the internationally recognised Cambridge curriculum, leading to IGCSE and A Levels, to students aged 3 to 18.

This is an opportunity to take ownership of the HR function and make a meaningful contribution to the development of our people, policies and workplace culture.

What We Offer

• A meaningful senior leadership role within the School.
• Opportunities to shape and strengthen HR practices and systems.
• A supportive and collaborative working environment.
• Medical and other staff benefits.

Additional Company Information

• Registration No.: 436834-H
• Company Size: 51 - 200 Employees
• Average Processing Time: 20 days
• Benefits & Others: Education support, Miscellaneous allowance, Medical, Sports (e.g. Gym), Parking, Formal (e.g. Shirts + Ties), Regular hours, Mondays-Fridays; Alternate Saturday mornings
• Specific Location: Lot 18662, Jalan Universiti, Taman Bandar Barat, 31900 Kampar, Perak, Malaysia.

Safeguarding

Westlake International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

Appropriate background and reference checks will be conducted in accordance with the School's safeguarding policies.