Head of HR & People Strategy

Westlake International School Sdn Bhd; Kampar; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Education support

Misc. allowance

Medical benefits

Sports facilities

Parking

Formal dress code

Regular hours

Alternate Saturdays

Job summary

Westlake International School is seeking a seasoned Head of Human Resources to lead the HR function, guiding employee relations, performance management, recruitment, manpower planning, and compliance with teacher permits and expatriate staff regulations. You will report to the school leadership and shape people practices across the institution.

You will oversee onboarding, contracts, staff welfare and regulatory compliance, ensuring a professional, confidential and collaborative workplace

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Management or a related discipline.
• Minimum 8 years of progressive HR experience, with at least 3 years in a senior or managerial HR role.
• Strong experience in employee relations, disciplinary matters, performance management and recruitment.
• Experience in developing and implementing HR policies, procedures and systems.
• Good knowledge of Malaysian employment practices and statutory requirements.
• Strong communication, interpersonal and problem-solving skills.
• Highly organised, detail-oriented and able to manage multiple priorities.
• High level of professionalism, integrity, discretion and confidentiality.
• Able to communicate and write fluently in English and Bahasa Malaysia.
• Possess own transport and be willing to travel when required.

Responsibilities

• Provide professional HR advice and guidance to Management on employee-related matters.
• Manage employee relations issues and workplace concerns in a fair, professional and timely manner.
• Handle disciplinary and misconduct matters, including investigations, documentation and follow-up.
• Support staff welfare, engagement and retention initiatives.
• Promote a positive, professional and collaborative workplace culture.
• Lead and coordinate the School's performance management and appraisal processes.
• Monitor and maintain probation and confirmation processes.
• Support the timely and appropriate management of performance concerns.
• Work with Management on manpower planning and staffing requirements.
• Oversee recruitment processes and support recruitment decisions.
• Ensure an efficient and professional candidate experience from recruitment through to appointment.
• Oversee the onboarding of new employees.
• Prepare and manage employment contracts and related documentation.
• Ensure employment contracts and required documentation are properly processed.
• Oversee new staff documentation, insurance registration and relevant statutory requirements.
• Coordinate staff accommodation arrangements where applicable.
• Manage the resignation, exit and clearance process.
• Ensure compliance with notice periods and contractual requirements.
• Coordinate exit interviews with the Principal and conduct exit interviews where required.
• Ensure appropriate handover, clearance and relevant administrative processes are completed.
• Review, develop and implement HR policies, procedures and guidelines.
• Ensure HR practices are properly documented and consistently implemented.
• Maintain accurate HR records, trackers and documentation.
• Identify opportunities to strengthen HR systems, processes and compliance.
• Teacher permit applications and renewals.
• Visa and immigration arrangements for expatriate teachers and their accompanying family members.
• Liaison with relevant government and regulatory authorities.
• Maintenance of relevant licensing and regulatory records.
• Administration and monitoring of school vehicle documentation, including insurance, road tax and other required documents.

Skills

Communication skills

Interpersonal skills

Problem-solving

Leadership

Time management

Education

Bachelor's Degree in HR / Business Admin / Management

Job description

Westlake International School is seeking a seasoned Head of Human Resources to lead the HR function, guiding employee relations, performance management, recruitment, manpower planning, and compliance with teacher permits and expatriate staff regulations. You will report to the school leadership and shape people practices across the institution.

You will oversee onboarding, contracts, staff welfare and regulatory compliance, ensuring a professional, confidential and collaborative workplace