Head of Digital Commerce

Maxis; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Maxis in Kuala Lumpur seeks a strategic leader to define and drive the digital commerce vision, shaping the website experience and online sales growth. You will lead data-driven improvements to product discovery, journey optimization, and conversion, while coordinating the digital commerce platform roadmap and ensuring smooth online store operations.

Join a collaborative team that values inclusivity and performance as you enable scalable online revenue and a seamless customer journey across

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Define and Lead Digital Commerce Strategy

Develop and lead the overall website & digital commerce strategy and roadmap to grow digital sales and improve the online experience. This is achieved by setting clear business priorities and desired measurable outcome.

Drive Data-Led Performance and Optimization

Use data analytics, customer insights and SEO/AIO reports to continuously improve product discovery, purchase journey and sales performance.

Own the End-to-End Digital Shopping Journey

Own the design and optimization of the web discovery and digital purchase journeys to improve conversion and reduce customer friction.

Build and Enhance Digital Commerce Platform Capabilities

Lead the development and evolution of the digital commerce technology ecosystem to support scalable and flexible online sales.

Ensure Effective Online Store Operations

Continuously improve the operational efficiency of the online storefront to ensure accurate product configuration, smooth workflows and timely processes, and reliable transaction handling.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.