Head of Data Center Engineering & Operations

Amazon Web Services (AWS); Kuala Lumpur; On-site; MYR 150,000 - 210,000; Full time

Job summary

Amazon Data Services Malaysia Sdn. Bhd. is seeking a Data Center Engineering Operation Engineer to ensure all electrical, mechanical, and fire/life safety systems in the data center run within contract parameters.

The role requires coordinating with IT, Networking, Logistics, Safety and Security teams to maintain uptime and reliability. You will lead site contractor management, drive change management and incident handling, document procedures, and strive to increase capacity, efficiency, and

Qualifications

• 10+ years of relevant work experience maintaining electrical, mechanical, HVAC, fire systems in data center or critical facilities.
• Familiar with facilities management, troubleshooting, change management and root cause analysis.
• Experience in establishing operational documents and procedures (MOP/SOP/EOP/SOO).
• Willing to be on-call rotation or work 12-hour shifts.

Responsibilities

• Act as site primary point of contact for internal and external stakeholders.
• Meet daily hours of operations, on-call requirements, and respond during rotations.
• Manage planned and unplanned site works for critical infrastructure, including risk mitigation and approvals within SLAs.
• Oversee on-site management of contractors and vendors per established practices and local legislation.
• Establish performance benchmarks and prepare reports on data center facility operations.
• Lead change management and incident management tickets for DCEO activities.
• Coordinate projects with IT, Networking, Logistics, Safety, Security and partners to optimize capacity and reliability.
• Lead documentation efforts for technical support of facility operations.
• Drive projects to increase facility capacity, efficiency, sustainability and reliability.
• Assist in recruiting efforts.
• Support operating partners in resolving infrastructure engineering issues.

Skills

Electrical systems

Mechanical systems

HVAC

Fire life safety

On-call rotation

Root cause analysis

Maintenance planning

Education

Bachelor’s Degree in Electrical/Mechanical Engineering

Tools

Documentation (MOP/SOP/EOP/SOO)

Job description

Amazon Data Services Malaysia Sdn. Bhd. is seeking a Data Center Engineering Operation Engineer to ensure all electrical, mechanical, and fire/life safety systems in the data center run within contract parameters.

The role requires coordinating with IT, Networking, Logistics, Safety and Security teams to maintain uptime and reliability. You will lead site contractor management, drive change management and incident handling, document procedures, and strive to increase capacity, efficiency, and