Facility Manager, DCEO

Amazon Web Services (AWS); Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

Amazon Data Services Malaysia Sdn. Bhd. seeks a Data Center Facility Manager to oversee the electrical, mechanical and HVAC systems across our data centers.

You will lead 24x7 engineering teams, drive uptime, manage budgets and coordinate with vendors to meet SLAs. Ideal candidates have strong experience in data center operations, a track record managing mission-critical services and a bachelor’s degree in electrical or mechanical engineering, with the ability to own improvement projects from

Qualifications

• Experience in people management and team development.
• Experience in engineering work, managing large-scale services.
• Experience maintaining SLAs through proactive issue detection and reporting.
• Experience operating a mission-critical team or product.

Responsibilities

• Oversee all aspects of the data center's critical physical infrastructure; ensure work is high quality and without impact to customers.
• Manage teams of 24x7 engineering technicians to support and operate data center facilities.
• Engage in improvement projects and drive them from conception to completion.
• Coordinate daily with third party vendors ensuring adherence to SLAs.
• Effectively manage the operations budget and expenditures.
• Routinely operate as after-hours on-call Data Center Facility Manager and respond to issues.

Skills

People management

Engineering experience

SLA management

Team leadership

Education

Bachelor's degree in Electrical/Mechanical Engineering

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Facility Manager Role

The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This role supports mission-critical servers and strive to maintain 100% uptime.

Key job responsibilities

• Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
• Manage teams of 24x7 engineering technicians to support and operate data center facilities.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
• Effectively and efficiently manage the operations budget and expenditures
• Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)

About The Team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Experience in people management and team development
• Experience in engineering work, managing large-scale services
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting
• Experience operating a mission-critical team or product

Preferred Qualifications

• 3+ years of work in a management position with 5 or more direct reports experience
• 5+ years of work in data centers with an emphasis on building and equipment operation experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience in a management position with 5 or more direct reports
• Experience working in data centers with an emphasis on building and equipment operation

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Data Services Malaysia Sdn. Bhd.

Job ID: A10511504