Hard Rock Café Service Crew - Server

Hard Rock Hotel Penang; Penang; On-site; MYR 31,000 - 47,000; Full time

Job summary

Hard Rock Hotel Penang is seeking a friendly and professional Food & Beverage attendant to provide courteous service to guests. You will present menus, take orders, and suggest items while ensuring guest satisfaction.

The role requires cleanliness, efficiency in handling payments, and staying organized in a fast-paced resort environment. Weekend shifts and public holidays may be required; hospitality excellence is essential for this team.

Qualifications

• Prior experience in a similar position.
• Thorough knowledge of food safety procedures.
• Excellent organizational, time management, and multitasking abilities.
• Outstanding interpersonal skills.
• Capacity to work in a fast-paced environment.
• Ability to stand for extended periods.
• Ability to work shifts, over weekends, and on public holidays, as needed.

Responsibilities

• Providing courteous and efficient food and beverage services to the customers by presenting the menu, take order, suggest and recommend appropriately.
• To attend and respond to customers’ needs promptly and professionally such as presenting bills to customers, collect payment and give to the cashier, return change or credit card to customers.
• Other responsibilities include performing general cleaning duties, such as sweeping, mopping, cleaning glasses, furniture & fittings, laying of tables and up-keeping of the overall Hard Rock Café.

Skills

Interpersonal skills

Time management

Multitasking

Food safety procedures

Fast-paced environment

Stand for extended periods

Shift work including weekends/holidays

Job description

Posting Date: 8 June 2026
Closing Date: 31 December 2026
Job Reference Number:
Type of Employment: Full-time

Description:

Responsible for:

• Providing courteous and efficient food and beverage services to the customers by presenting the menu, take order, suggest and recommend appropriately.
• To attend and respond to customers’ needs promptly and professionally such as presenting bills to customers, collect payment and give to the cashier, return change or credit card to customers.
• Other responsibilities include performing general cleaning duties, such as sweeping, mopping, cleaning glasses, furniture & fittings, laying of tables and up-keeping of the overall Hard Rock Café.

Requirements:

• Prior experience in a similar position.
• Thorough knowledge of food safety procedures.
• Excellent organizational, time management, and multitasking abilities.
• Outstanding interpersonal skills.
• Capacity to work in a fast-paced environment.
• Ability to stand for extended periods.
• Ability to work shifts, over weekends, and on public holidays, as needed.
• This position is restricted to individuals with the rights to work in Malaysia.

Every musical artist adds their own passion and personality to their music and performances. In that same spirit, Hard Rockers at Hard Rock Hotel Penang express themselves in authentic ways and project their individuality onto the products and services that they deliver. We constantly seek natural-born entertainers, supreme go-getters and masters of hospitality to join our band.

Situated along Batu Ferringhi Beach, the luxury Hard Rock Hotel Penang resort sets itself apart from the conventional beach resort; blending rich music culture, contemporary design and family-friendly facilities. The hotel boasts 250 rockin’ rooms and suites complete with modern structure and tastefully furnished bedrooms, six dining venues including the iconic Hard Rock Café. The hotel is equipped with state-of-the-art amenities including the Rock Spa, Roxity Kids Club, Tabu Teens Club, Body Rock Gym, Rock Royalty Lounge, Rock Shops and the largest free-form swimming pool in northern Malaysia.