Hands-On IT Support Technician — Independent & Proactive

Megavision Focus; Malacca City; On-site; MYR 36,000 - 58,000; Full time

Job summary

Megavision Focus in Malacca City is looking for a hands-on IT Technician to support daily operations with minimal supervision. You will troubleshoot and repair laptops, desktops, and printers, install software, and manage staff email accounts (Thunderbird).

You will also handle basic server and network maintenance, CCTV setup, and provide day-to-day technical support while documenting activity and taking initiative on IT tasks as they arise.

Qualifications

• Certificate, Diploma, or relevant IT qualification.
• Experience troubleshooting laptops, PCs, and printers.
• Knowledge of software installation, system updates and IT support.
• Basic server maintenance and networking knowledge.
• Familiarity with CCTV setup and troubleshooting.
• Able to configure and support staff email systems (Thunderbird).
• Independent worker who can take initiative.
• Punctual, responsible, and committed to work.

Responsibilities

• Maintain, troubleshoot, and repair laptops, desktops, and printers.
• Install, configure, update, and support software and operating systems.
• Set up and maintain staff email accounts and email support (Thunderbird).
• Perform basic server support and general IT infrastructure maintenance.
• Handle LAN wiring, network setup, and network troubleshooting.
• Install, configure, and maintain CCTV systems.
• Diagnose and resolve hardware, software, server, and connectivity issues.
• Provide day-to-day technical support to staff and ensure smooth IT operations.
• Carry out preventive maintenance for IT equipment and systems.
• Research and resolve unfamiliar technical issues independently.
• Keep proper records of IT equipment, software installation, and maintenance activities.
• Support technician team or other related duties when there are no immediate IT matters to attend to.

Skills

Troubleshooting

Hardware repair

Software installation

Networking basics

CCTV setup

Email system support

Independent work

Proactivity

Education

IT qualification certificate/diploma

Tools

Thunderbird

Windows OS

Printers

Job description

Megavision Focus in Malacca City is looking for a hands-on IT Technician to support daily operations with minimal supervision. You will troubleshoot and repair laptops, desktops, and printers, install software, and manage staff email accounts (Thunderbird).

You will also handle basic server and network maintenance, CCTV setup, and provide day-to-day technical support while documenting activity and taking initiative on IT tasks as they arise.