Guest Experience Specialist — Premium F&B Outlet

Huckleberry Hospitality Group Sdn Bhd; Kuala Lumpur; On-site; MYR 27,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Employee benefits

Job summary

Huckleberry Hospitality Group Sdn Bhd in Kuala Lumpur seeks a customer-focused team member for frontline service in our premium cafes and outlets. You will deliver friendly service, assist guests with product inquiries, process orders, and help maintain outlet standards.

Applicants with hospitality, retail, or customer service experience, a positive attitude, and good English communication are invited to join a fast-paced, stylish environment offering training, development, and competitive

Qualifications

• Experience in retail, hospitality, cafe, or customer service is preferred.
• Promote products and promotions to customers.
• Strong communication and interpersonal skills.
• Well-groomed and professional appearance.
• Ability to work flexible shifts including weekends and public holidays.

Responsibilities

• Deliver friendly, professional service.
• Assist guests with inquiries, recommendations, and purchases.
• Process orders and payments using POS.
• Monitor inventory and stock as needed.
• Ensure displays and promotions are well-presented.
• Maintain outlet cleanliness and support opening/closing.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Tools

POS systems

Job description

Huckleberry Hospitality Group Sdn Bhd in Kuala Lumpur seeks a customer-focused team member for frontline service in our premium cafes and outlets. You will deliver friendly service, assist guests with product inquiries, process orders, and help maintain outlet standards.

Applicants with hospitality, retail, or customer service experience, a positive attitude, and good English communication are invited to join a fast-paced, stylish environment offering training, development, and competitive