Guest Experience Specialist: Craft Memorable Stays

Le Méridien Hotels & Resorts; Putrajaya; On-site; MYR 28,000 - 50,000; Full time

Job summary

Le Méridien Hotels & Resorts in Malaysia is seeking a Guest Experience Expert to enhance the stay of guests through proactive service and attention to detail. The role involves handling check-in/check-out, addressing guest requests, and delivering a memorable experience across a dynamic front desk and service environment.

The position emphasizes professionalism, teamwork, and the ability to move around the property to assist guests and colleagues in delivering a world-class hospitality

Qualifications

• High school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with check-in and check-out and fulfill requests.
• Deliver a range of services to guide guests through their stay.
• Process operational needs, complete reports, and share local highlights.

Education

High school diploma or G.E.D. equivalent

Job description

Le Méridien Hotels & Resorts in Malaysia is seeking a Guest Experience Expert to enhance the stay of guests through proactive service and attention to detail. The role involves handling check-in/check-out, addressing guest requests, and delivering a memorable experience across a dynamic front desk and service environment.

The position emphasizes professionalism, teamwork, and the ability to move around the property to assist guests and colleagues in delivering a world-class hospitality