Guest Service Expert: Elevate Memorable Dining Experiences

Le Méridien Hotels & Resorts; Kuala Lumpur; On-site; MYR 36,000 - 50,000; Full time

Job summary

Le Méridien Kuala Lumpur is seeking a Guest Service Expert to deliver a memorable dining experience. You will interact with guests, coordinate with kitchen staff, and maintain a clean, safe service area while upholding brand standards.

The role requires a high school diploma or GED, with less than one year of related experience preferred. No supervisory duties are expected, and excellent communication is essential.

Qualifications

• High school diploma or GED required.
• Less than 1 year related work experience preferred.
• No supervisory experience required.
• Excellent interpersonal and communication skills desired.

Responsibilities

• Set tables and assist guests to ensure a memorable dining experience.
• Communicate with kitchen and staff to coordinate orders.
• Interact with guests and provide attentive service throughout meals.
• Assist with cleaning work areas and supplies to maintain hygiene standards.
• Read menu information and assist guests with selections and substitutions.
• Support smooth operations and ensure adherence to safety and quality standards.

Skills

Guest service

Communication

Multitasking

Teamwork

Education

High school diploma or GED

Job description

Le Méridien Kuala Lumpur is seeking a Guest Service Expert to deliver a memorable dining experience. You will interact with guests, coordinate with kitchen staff, and maintain a clean, safe service area while upholding brand standards.

The role requires a high school diploma or GED, with less than one year of related experience preferred. No supervisory duties are expected, and excellent communication is essential.